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Sujets d'actualité - Semaine du 22 décembre 2024
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Service à la clientèle et Centre de soutien - Horaire modifié pour la période des Fêtes 2024 (HE) Remarque : Le soutien téléphonique n'est offert que les lundis et mardis exclusivement aux clients Taxprep et CCH iFirm et cessera à la fin de l'année. Les produits CCH AnswerConnect, AliForm, CCH Engagement, CCH Practice Management, CCH Scan et CCH Site Builder sont déjà uniquement supportés par demandes de soutien en ligne. Pour obtenir plus de détails sur les façons de communiquer avec nous, veuillez consulter notre site Web d'entreprise. Plateforme de soutien : tout ce qu'il faut savoir
Veuillez consulter les vidéos ci-dessous pour savoir comment vous inscrire à la plateforme de soutien et optimiser son utilisation : Articles les plus consultés de notre base de connaissances la semaine dernière
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Cet article est disponible en anglais seulement
Date : 2015-mars-4
Cantax T1Plus
CRA Tax Data Delivery service - Certain slips tripled as a result of download
Dear Cantax client:
Because of a technical problem, the CRA's Tax Data Delivery service is currently not available. We are working jointly with the CRA to solve this problem as quickly as possible. For that reason, we suggest that you try using the service again later.
Also note that a problem relating to the CRA systems occurred on March 3, 2015. If you downloaded data on that date, certain slips might have been downloaded three times into the TDD form. We have determined that this problem occurred for T4 and T4A slips. However, make sure that this problem does not affect other slips.
Thank you for trusting our software program.
Cantax T1 Team
CRA Tax Data Delivery service - Certain slips tripled as a result of download
Dear Cantax client:
Because of a technical problem, the CRA's Tax Data Delivery service is currently not available. We are working jointly with the CRA to solve this problem as quickly as possible. For that reason, we suggest that you try using the service again later.
Also note that a problem relating to the CRA systems occurred on March 3, 2015. If you downloaded data on that date, certain slips might have been downloaded three times into the TDD form. We have determined that this problem occurred for T4 and T4A slips. However, make sure that this problem does not affect other slips.
Thank you for trusting our software program.
Cantax T1 Team