Chat with our virtual assistant
Hot topics - Week of April 15, 2024
Support Centre open every Saturday until April 27
The Support Centre will be open every Saturday from 10:00 a.m. to 5:00 p.m., ET, until April 27 to handle requests submitted by web tickets and live chats. Connect to our Support Platform to create a web ticket through our virtual assistant who will either offer you to submit your case or to chat live with an agent.
Release dates calendar
Please consult our product calendar for release dates of all our software.
NOTE: The release of AliForm 2024 v.2.0 has been cancelled. For more information on this cancellation, please contact Customer Service by creating a support ticket or by calling at 1-800-268-4522.
Most Consulted Articles in the Knowledge Base (as of April 17, 2024)
  1. How do I register to the new ''support.cch.com/oss/canada'' Support Platform?
  2. CRA EFILE ERROR 110-B: T1 return is rejected with error code 110-B for newcomers
  3. How do I prepare an amended federal T1 return to transmit it electronically (EFILE)?
  4. How do I update my support case on the ''support.cch.com/oss/canada'' Support Platform?
  5. Are Retired Partners supported by the Wolters Kluwer Support teams?
  6. T1 - Eligible employment expenses for teleworking - Is a T2200 required?
  7. How do I amend the T2 tax return with iFirm Taxprep T2?
  8. How do I import data into a Taxprep tax return?
  9. What income amount should I enter in the return of a taxpayer who is emigrant or immigrant in the year?
  10. Cantax T1 - How to prepare a T1adj Refile
  11. The federal T1 return is rejected by the CRA with error code 43.
  12. How to clear cache in Taxprep, Cantax and AliForm?
  13. T1 - How to Download Tax Data with TaxprepConnect
  14. How to file a tax return for an emigrant using Cantax T1.
Date: 2021-Jan.-20
Taxprep Forms
Release of Taxprep Forms 2020 v.1.1

We are pleased to announce the release of Taxprep Forms 2020 v.1.1 which is now available for download.

Important:
The minimum subscription term for this product is one year.
If you have any questions regarding your subscription, please contact Customer Service at cservice@wolterskluwer.com or log on to "My Account" on the https://www.wolterskluwer.ca Web site.

Download Now!

CD-ROM's for version 2020 1.1 will be shipped upon request only. To obtain a CD-ROM, contact Customer Service at cservice@wolterskluwer.com or by phone at 1-800-268-4522.

To review the updates and additions contained in Taxprep Forms 2020 v.1.1, consult the Updates and Additions table.


Consult our Knowledge Base to quickly find the information you need!

Our Knowledge Base contains an array of articles answering technical and tax questions most frequently asked to Support Centre agents. All you need to do is enter a few key words and the articles display in order of relevance to provide you with valuable information that will accurately answer your questions.


Activation Key

An activation key is required to install Taxprep Forms. Simply enter the applicable key when prompted. To access your activation key, go to https://support.wolterskluwer.ca/en/download/ and log in to the Login section. In the Dashboard page, click the Activation Key(s) button in the Download section. If you have already installed a previous version of Taxprep Forms 2020, the activation key will not be required.


Training

To familiarize yourself with Taxprep functionalities, consult the different videos available in the Taxprep Forms Help Centre.