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Hot topics - Week of July 22, 2024
Changes to Cantax and AnswerConnect support services
Beginning July 22, Cantax and CCH AnswerConnect customers should submit their support cases exclusively through our web ticketing system for a faster service!

Register with our Support Platform to easily submit, modify, and track all your tickets from a single online location. For more details about the web ticketing system and best practices, watch the following “How to” videos:
New telephone schedule for our teams
Please note the new telephone schedule for Customer Service and Technical and Tax Support:

Monday to Thursday
8:30 a.m. to 6 p.m. (ET)
Note: AliForm, CCH Engagement, CCH Practice Management, CCH Scan and CCH Site Builder products are now only supported by web tickets, which can be submitted via the Support Platform 24/7, as well as by live chats, which are handled from Monday through Friday between 8:30 a.m. and 6:00 p.m. ET.
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Products Version and Calendar

Product Date/
Current version
Scheduled date*/
Next version
Corporate Taxprep May 21, 2024
2024 v1.0
 To be determined
Taxprep for Trusts June 11, 2024
4.0 - 2024
 To be determined
Taxprep Forms July 22, 2024
5.0 - 2023
 To be determined
Personal Taxprep July 22, 2024
4.1 - 2023
 To be determined
* The dates are provided for information purposes only and are subject to change at any time without notice.
Product Date/
Current version
Scheduled date*/
Next version
T2Plus
T2Plus with CIF
T2
T2 with CIF
May 30, 2024
24.1.3xx.100
 To be determined
FormMaster July 22, 2024
2023 v.5.0
 To be determined
T1Plus
T1Plus Small Office
T1Plus Home Office
June 5, 2024
23.4.3xx.115
 To be determined
* The dates are provided for information purposes only and are subject to change at any time without notice.
Product Date/
Current version
Scheduled date*/
Next version
CCH iFirm Firm Management May 17, 2024
2024.10
July 23, 2024 / 2024.20
Sep. 13, 2024 / 2024.30
CCH iFirm Taxprep T1 June 7, 2024
v4-2023
July 23, 2024 / v4.1-2023
CCH iFirm Taxprep T2 May 17, 2024
v1-2024
 To be determined
CCH iFirm Taxprep T3 June 7, 2024
v4-2024
 To be determined
CCH iFirm Taxprep Forms May 17, 2024
v4-2023
July 23, 2024 / v5-2023
* The dates are provided for information purposes only and are subject to change at any time without notice.
Product Date/
Current version
Scheduled date*/
Next version
AliForm Jan. 29, 2024
1.0 - 2024
Please note that the release of AliForm v.2.0 has been cancelled. For more details, contact Customer Service by creating a support ticket.
* The dates are provided for information purposes only and are subject to change at any time without notice.
Product Version
CCH Engagement 2023.1.1
CCH Engagement Templates 2023
CCH ProSystem fx PDFlyer 20.0
CCH ProSystem fx Practice Management 2022.22.01
CCH Scan 20.0
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