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Hot topics - Week of July 22, 2024
Changes to Cantax and AnswerConnect support services
Beginning July 22, Cantax and CCH AnswerConnect customers should submit their support cases exclusively through our web ticketing system for a faster service! Register with our Support Platform to easily submit, modify, and track all your tickets from a single online location. For more details about the web ticketing system and best practices, watch the following “How to” videos: New telephone schedule for our teams
Please note the new telephone schedule for Customer Service and Technical and Tax Support: Monday to Thursday 8:30 a.m. to 6 p.m. (ET) Note: Cantax, CCH AnswerConnect, AliForm, CCH Engagement, CCH Practice Management, CCH Scan and CCH Site Builder products are now only supported by web tickets, which can be submitted via the Support Platform 24/7, as well as by live chats, which are handled from Monday through Friday between 8:30 a.m. and 6:00 p.m. ET. Most consulted articles in the Knowledge Base (July 26, 2024)
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Wolters Kluwer Download Centre
Products Version and Calendar
| Product | Date/ Current version |
Scheduled date*/ Next version |
|---|---|---|
| Corporate Taxprep | May 21, 2024 2024 v1.0 |
To be determined |
| Taxprep for Trusts | June 11, 2024 4.0 - 2024 |
To be determined |
| Taxprep Forms | July 22, 2024 5.0 - 2023 |
To be determined |
| Personal Taxprep | July 22, 2024 4.1 - 2023 |
To be determined |
* The dates are provided for information purposes only and are subject to change at any time without notice.
| Product | Date/ Current version |
Scheduled date*/ Next version |
|---|---|---|
| T2Plus T2Plus with CIF T2 T2 with CIF |
May 30, 2024 24.1.3xx.100 |
To be determined |
| FormMaster | July 22, 2024 2023 v.5.0 |
To be determined |
| T1Plus T1Plus Small Office T1Plus Home Office |
June 5, 2024 23.4.3xx.115 |
To be determined |
* The dates are provided for information purposes only and are subject to change at any time without notice.
| Product | Date/ Current version |
Scheduled date*/ Next version |
|---|---|---|
| CCH iFirm Firm Management | July 23, 2024 2024.20 |
Sep. 13, 2024 / 2024.30 |
| CCH iFirm Taxprep T1 | July 23, 2024 v4.1-2023 |
To be determined |
| CCH iFirm Taxprep T2 | May 17, 2024 v1-2024 |
To be determined |
| CCH iFirm Taxprep T3 | June 7, 2024 v4-2024 |
To be determined |
| CCH iFirm Taxprep Forms | July 23, 2024 v5-2023 |
To be determined |
* The dates are provided for information purposes only and are subject to change at any time without notice.
| Product | Date/ Current version |
Scheduled date*/ Next version |
|---|---|---|
| AliForm | Jan. 29, 2024 1.0 - 2024 |
Please note that the release of AliForm v.2.0 has been cancelled. For more details, contact Customer Service by creating a support ticket. |
* The dates are provided for information purposes only and are subject to change at any time without notice.
| Product | Version |
|---|---|
| CCH Engagement | 2023.1.1 |
| CCH Engagement Templates | 2023 |
| CCH ProSystem fx PDFlyer | 20.0 |
| CCH ProSystem fx Practice Management | 2022.22.01 |
| CCH Scan | 20.0 |
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