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Hot topics - Week of June 17, 2024
NEW: Changes to telephone services
Please refer to the Contact Us section of our corporate website to learn about changes to our telephone service schedule, and to view the list of products now supported exclusively through web tickets and live chat.
Web tickets and live chats are given priority over calls
For a faster service, connect to our Support Platform to create a web ticket through our virtual assistant who will either offer you to submit your case or to chat live with an agent. Consult this article for more details: How do I create a support case or initiate a live chat?
Most consulted articles in the Knowledge Base (as of June 17, 2024)
  1. The federal T1 return is rejected by the CRA with error code 70127.
  2. How do I register to the new ''support.cch.com/oss/canada'' Support Platform?
  3. How do I reset my password on the ''support.cch.com/oss/canada'' Support Platform?
  4. CRA EFILE ERROR - 90315 - The federal T1 return is rejected by the CRA with error code 90315.
  5. How do I update my support case on the ''support.cch.com/oss/canada'' Support Platform?
  6. CRA EFILE ERROR 110-B: T1 return is rejected with error code 110-B for filer
  7. How do I import slips into the Taxprep Forms program?
  8. Taxprep T1 - How to import the data from the Pre-bankruptcy to create the Post-bankruptcy return?
  9. EFILE rejection error E1, 451 or T802 for a return in CCH iFirm Taxprep
  10. T2 - The RQ Web service is not available or the Internet connection could not be established
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Products Version and Calendar

Product Date/
Current version
Scheduled date*/
Next version
Corporate Taxprep May 21, 2024
2024 v1.0
 To be determined
Taxprep for Trusts June 11, 2024
4.0 - 2024
 To be determined
Taxprep Forms May 22, 2024
4.0 - 2023
July 23, 2024 / 5.0 - 2023
Personal Taxprep June 10, 2024
4.0 - 2023
 To be determined
* The dates are provided for information purposes only and are subject to change at any time without notice.
Product Date/
Current version
Scheduled date*/
Next version
T2Plus
T2Plus with CIF
T2
T2 with CIF
May 30, 2024
24.1.3xx.100
 To be determined
FormMaster May 22, 2024
2023 v.4.0
July 23, 2024 / 2023 v.5.0
T1Plus
T1Plus Small Office
T1Plus Home Office
June 5, 2024
23.4.3xx.115
 To be determined
* The dates are provided for information purposes only and are subject to change at any time without notice.
Product Date/
Current version
Scheduled date*/
Next version
CCH iFirm Firm Management May 17, 2024
2024.10
July 19, 2024 / 2024.20
Sep. 13, 2024 / 2024.30
CCH iFirm Taxprep T1 June 7, 2024
v4-2023
 To be determined
CCH iFirm Taxprep T2 May 17, 2024
v1-2024
 To be determined
CCH iFirm Taxprep T3 June 7, 2024
v4-2024
 To be determined
CCH iFirm Taxprep Forms May 17, 2024
v4-2023
July 19, 2024 / v5-2023
* The dates are provided for information purposes only and are subject to change at any time without notice.
Product Date/
Current version
Scheduled date*/
Next version
AliForm Jan. 29, 2024
1.0 - 2024
Please note that the release of AliForm v.2.0 has been cancelled. For more details, contact Customer Service by creating a support ticket or by calling at 1-800-268-4522.
* The dates are provided for information purposes only and are subject to change at any time without notice.
Product Version
CCH Engagement 2023.1.1
CCH Engagement Templates 2023
CCH ProSystem fx PDFlyer 20.0
CCH ProSystem fx Practice Management 2022.22.01
CCH Scan 20.0
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