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Please consult our product calendar for release dates of all our software.
NOTE: The release of AliForm 2024 v.2.0 has been cancelled. For more information on this cancellation, please contact Customer Service by creating a support ticket or by calling at 1-800-268-4522.
Most Consulted Articles in the Knowledge Base (as of April 24, 2024)
  1. CRA EFILE ERROR 110-B: T1 return is rejected with error code 110-B for newcomers
  2. How do I prepare an amended federal T1 return to transmit it electronically (EFILE)?
  3. How do I change the activation key used by Taxprep?
  4. I cannot find any of the Québec forms and schedules in Taxprep.
  5. How do I make sure that the refund of premiums (T4RSP slip, box 18) received following the death of the spouse is not taxed in the surviving taxpayer’s income tax return?
  6. The Québec TP1 return is rejected by Revenu Québec with error code T3BAAS11.
  7. Capital Losses of Other Years - How to use them?
  8. How to clear cache in Taxprep, Cantax and AliForm?
  9. Cantax T1 - Calculation of the foreign investment on a T5008, T5008 in US
  10. How do I update my support case on the ''support.cch.com/oss/canada'' Support Platform?
  11. How do I attach files to my case on the ''support.cch.com/oss/canada'' Support Platform?
  12. CRA EFILE ERROR 16, how to fix it
  13. The T1 EFILE status is Not eligible.
  14. How to add a licence or security role in CCH iFirm
  15. T1ADJ - ReFile what are amended return exclusions?

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Date: 2020-May-28
Cantax T2/T2Plus
Troubleshooting Memos

2020-May-28 Versions
COVID-19, The filing deadlines for returns that should be filed after March 18, 2020, with the federal governments deferred to June 1, 2020, or September 1, 2020

19.1.3xx.100
19.1.3xx.106
19.2.3xx.126
2020-April-9
T2 Bar Codes Return – Amount on line 712 of the T2 return does not appear on the line Part IV tax payable on page 2 of the T2 Bar Codes Return for a taxation year that starts after 2018

2020-April-3
Schedule 346, Nova Scotia Corporation Tax Calculation – Reduction in the Nova Scotia lower and higher tax rates for taxation years ending after March 31, 2020

19.2.3xx.126
2020-March-25
COVID-19 – Balance-due dates applicable to some tax balances payable and tax instalments owed to the federal and Alberta governments deferred to a date after August 31, 2020 18.2.3xx.126
18.2.3xx.131
19.1.3xx.100
19.1.3xx.106
19.2.3xx.126
2020-March-2
Schedule 7, Aggregate Investment Income and Income Eligible for the Small Business Deduction – Incorrect amount calculated on line 730 in Part 2, Adjusted aggregate investment income 19.1.3xx.100
19.1.3xx.106
19.2.3xx.126
Schedule 7, Aggregate Investment Income and Income Eligible for the Small Business Deduction – The amount carried forward to line 2G in Part 2 is incorrect

2020-February-21
Schedule 428 – Three year extension to the British Columbia Training Tax Credit

19.2.3xx.126
2019-November-4
Schedule 7, Aggregate Investment Income and Income Eligible for the Small Business Deduction – Incorrect amount on line 730 when a dividend deductible under paragraph 113(1)(c) ITA is entered in Schedule 3 19.1.3xx.100
19.1.3xx.106
Schedule 7, Aggregate Investment Income and Income Eligible for the Small Business Deduction – In the first tax year starting after 2018, the amounts carried forward to lines 2A and 2B may be incorrect

2019-August-7
Schedule 12 – Incorrect calculation of the deduction in respect of the accelerated Canadian development expenses and accelerated Canadian oil and gas property expenses when the taxation year is less than 51 weeks

2019-June-12
Corporate Tax Summary and Comparative Tax Summary – The dividend refund amount does not display for a taxation year starting before 2019 19.1.3xx.100

To view the Cantax T2 and T2Plus Troubleshooting Memos, consult the Knowledge Base.