New telephone schedule for our teams

Monday to Wednesday
8:30 a.m. to 6 p.m. (ET)

Register with our Support Platform to contact us by creating a web ticket. Web tickets can be submitted via the Support Platform 24/7, as well as by live chats, which are handled live by our support agents from Monday through Friday, between 8:30 a.m. and 6:00 p.m. ET.
Note: Cantax, CCH AnswerConnect, AliForm, CCH Engagement, CCH Practice Management, CCH Scan and CCH Site Builder products are now only supported by web tickets.

This week's most consulted articles from our Knowledge Base

1. When will Taxprep, CCH Ifirm Taxprep and Cantax be able to process inclusion rates after June 25, 2024, i.e. an inclusion rate of 2/3 of the capital gain?
2. How to enter capital gain with the new rate of 66.66% in T1, T2 and T3?
3. How do I register to the ''support.cch.com/oss/canada'' Support Platform?
4. How do I prepare an amended T2 return for EFILE?
5. How to install local Taxprep and get the activation key?