Corporate Taxprep 2023 - Troubleshooting Memos

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	Show information Hot topics - Week of November 17, 2024 Release of our Advanced Virtual Agent 2.0 Combined with GenAI, our Advanced Virtual Agent now provides direct descriptive answers to your queries rather than a list of articles. Connect with our Advanced Virtual Agent 2.0 to benefit from a more efficient virtual conversation! New telephone schedule for our teams Mondays and Tuesdays 8:30 a.m. to 6 p.m. (ET) Looking ahead to 2025, we will transition to providing support exclusively through digital services Monday through Friday. Support experts will continue to review each web ticket and respond in the most appropriate way to resolve the query (which may include phone call-backs or responses in the Support Platform). Web tickets can be submitted via the Support Platform 24/7, as well as by live chats, which are handled live by our support agents from Monday through Friday, from 8:30 a.m. to 6:00 p.m. ET. Note: Cantax, CCH AnswerConnect, AliForm, CCH Engagement, CCH Practice Management, CCH Scan and CCH Site Builder products are already only supported by web tickets. Support platform: Everything you need to know Please refer to the videos below to find out how to register for the support platform and make the most of it: How to Register With the Support Platform to Begin How to Open a Support Case How to Manage Your Support Cases How to Reset Your Support Platform Password This week most consulted articles from our Knowledge Base ARTICLE UPDATED on Nov. 19, 2024: FAQ FT22024-001 – Federal – Increase in capital gains inclusion rate from one half to two thirds How to add a licence or security role in CCH iFirm When will the next version of Taxprep, Cantax, or iFirm Taxprep be released? How do I attach files to my case on the ''support.cch.com/oss/canada'' Support Platform? How do I reset my password for CCH iFirm? How do I update my support case on the ''support.cch.com/oss/canada'' Support Platform? How to configure the EFILE identification in CCH iFirm Taxprep?

Date: 2024-Feb.-21

Corporate Taxprep
Troubleshooting Memos

2024-February-21	Versions
Schedule 63 – The version of Schedule 63 does not take into account the 2023 payment rates and does not contain the designated provinces that have been added for the 2023 year	2023 v.2.0 2023 v.1.x 2022 v.2.x
2024-January-18
CO-1029.8.33.13 – The rate calculated on line 22 is incorrect when the calendar year is 2024 and the total payroll is between $1,000,001 and $7,499,999	2023 v.2.0
2023-December-12
Schedule 200 – Line 417 does not calculate for a cooperative corporation, a credit union or an insurance corporation eligible for the SBD that is associated with at least one corporation that has passive income	2023 v.2.0 2023 v.1.x (and earlier versions to 2018 v.2.x)
Schedule 8 WORKCHART – The proceeds of disposition calculated on line 207 and the recapture calculated on line 217 for Class 10.1 property are incorrect in certain situations	2023 v.2.0 2023 v.1.x
2023-June-22
Schedule 8 WORKCHART – In the Alberta column, the CCA claimed calculation is incorrect for a CCA class 10.1 where the passenger vehicle has not been acquired nor disposed of in the taxation year	2023 v.1.x
2023-June-16
CO-1159.2 – The number of days calculated on line 51 is incorrect when the taxation year includes April 1, 2022
2023-June-13
Schedule 38 – The taxable capital employed in Canada calculated for a life insurance corporation on line 591 is incorrect when the amounts on lines 4C and 552 are very large	2023 v.1.x 2022 v.2.2
2023-June-5
Corporate Taxprep 2023 v.1.0 registration issues due to a crash	2023 v.1.0

To view the Corporate Taxprep Troubleshooting Memo, consult the Knowledge Base.