Personal Taxprep 2022 - Troubleshooting Memos

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	Show information Hot topics - Week of November 17, 2024 Release of our Advanced Virtual Agent 2.0 Combined with GenAI, our Advanced Virtual Agent now provides direct descriptive answers to your queries rather than a list of articles. Connect with our Advanced Virtual Agent 2.0 to benefit from a more efficient virtual conversation! New telephone schedule for our teams Mondays and Tuesdays 8:30 a.m. to 6 p.m. (ET) Looking ahead to 2025, we will transition to providing support exclusively through digital services Monday through Friday. Support experts will continue to review each web ticket and respond in the most appropriate way to resolve the query (which may include phone call-backs or responses in the Support Platform). Web tickets can be submitted via the Support Platform 24/7, as well as by live chats, which are handled live by our support agents from Monday through Friday, from 8:30 a.m. to 6:00 p.m. ET. Note: Cantax, CCH AnswerConnect, AliForm, CCH Engagement, CCH Practice Management, CCH Scan and CCH Site Builder products are already only supported by web tickets. Support platform: Everything you need to know Please refer to the videos below to find out how to register for the support platform and make the most of it: How to Register With the Support Platform to Begin How to Open a Support Case How to Manage Your Support Cases How to Reset Your Support Platform Password This week most consulted articles from our Knowledge Base ARTICLE UPDATED on Nov. 19, 2024: FAQ FT22024-001 – Federal – Increase in capital gains inclusion rate from one half to two thirds How to add a licence or security role in CCH iFirm When will the next version of Taxprep, Cantax, or iFirm Taxprep be released? How do I attach files to my case on the ''support.cch.com/oss/canada'' Support Platform? How do I reset my password for CCH iFirm? How do I update my support case on the ''support.cch.com/oss/canada'' Support Platform? How to configure the EFILE identification in CCH iFirm Taxprep?

Date: 2023-Apr.-26

Personal Taxprep
Troubleshooting Memos

2023-April-26	Versions
Schedule G – When transferring a family business, the reserve is carried over twice in Schedule G (problem in Québec only)	2022 v.1.0 to v.4.1
PARTNER – QPARTNER – Capital cost allowance section – Lines 16 and 19 of column 6 and disposition of a class 10.1 vehicle	2022 v.2.0 to v.4.1
Québec – TP-1029.8.33.6 – Tax Credit for an On-the-Job Training Period – Error in the text of the form	2022 v.1.0 to v.4.0
2023-April-8
Child Care Expenses Form Form (CARE) - Cannot claim child care expenses for a child born in 2022	2022 v.4.0
2023-April-6
Q2042 – The income carried over from Form QPARTNER is inaccurate	2022 v.2.0 2022 v.3.0
2023-March-31
Exchange rates – Some annual average rates are inaccurate
2023-March-29
T2042 (Q2042) – T1163 – T1273 – The immediate expense calculation has been modified to include inventory adjustments	2022 v.2.0
Box 17 in the T5 slip – Amount occasionally carried over twice in the tax return	2022 v.1.0 2022 v.2.0 2022 v.3.0
2023-March-15
Schedule C – Tax credit for childcare expenses – Miscalculation when the taxpayer does not have a coupled spouse and the child is coupled
2023-February-28
TP-80 – Line 218 – Meals and entertainment expenses are not calculated correctly when the company’s sales figure exceeds $52,000	2022 v.2.0
2023-February-23
Roll forward of Cantax 2021 files – Incorrect value in the State field of the Mailing address section in Form ID	2022 v.1.0 2022 v.2.0

To view the Personal Taxprep Troubleshooting Memos, consult the Knowledge Base.