Chat with our virtual assistant
Hot topics - Week of May 6, 2024
Prioritisation of web tickets and live chats with a support agent
Web tickets and live chats are given priority over the phone calls. For a faster service, connect to our Support Platform to create a web ticket through our virtual assistant who will either offer you to submit your case or to chat live with an agent.
Date: 2023-Apr.-26
Personal Taxprep
Troubleshooting Memos

2023-April-26 Versions
Schedule G – When transferring a family business, the reserve is carried over twice in Schedule G (problem in Québec only)
2022 v.1.0 to v.4.1
PARTNER – QPARTNER – Capital cost allowance section – Lines 16 and 19 of column 6 and disposition of a class 10.1 vehicle
2022 v.2.0 to v.4.1
Québec – TP-1029.8.33.6 – Tax Credit for an On-the-Job Training Period – Error in the text of the form

2022 v.1.0 to v.4.0
2023-April-8
Child Care Expenses Form Form (CARE) - Cannot claim child care expenses for a child born in 2022

2022 v.4.0
2023-April-6
Q2042 – The income carried over from Form QPARTNER is inaccurate

2022 v.2.0
2022 v.3.0
2023-March-31
Exchange rates – Some annual average rates are inaccurate

2023-March-29
T2042 (Q2042) – T1163 – T1273 – The immediate expense calculation has been modified to include inventory adjustments
2022 v.2.0
Box 17 in the T5 slip – Amount occasionally carried over twice in the tax return

2022 v.1.0
2022 v.2.0
2022 v.3.0
2023-March-15
Schedule C – Tax credit for childcare expenses – Miscalculation when the taxpayer does not have a coupled spouse and the child is coupled

2023-February-28
TP-80 – Line 218 – Meals and entertainment expenses are not calculated correctly when the company’s sales figure exceeds $52,000

2022 v.2.0
2023-February-23
Roll forward of Cantax 2021 files – Incorrect value in the State field of the Mailing address section in Form ID

2022 v.1.0
2022 v.2.0

To view the Personal Taxprep Troubleshooting Memos, consult the Knowledge Base.