|
Sujets d'actualité ‒ Semaine du 13 mai 2024
Erreur de serveur 109 dans CCH iFirm Taxprep T2 (Mise à jour : 17 mai 2024)
Certains clients de CCH iFirm Taxprep T2 reçoivent le message d'erreur 109 lors du téléchargement des données T2 par le service Préremplir ma déclaration. L'origine de cette erreur provient des serveurs de l'ARC et leur équipe des technologies travaillent activement à résoudre ce problème. Nous vous aviserons par le biais de cette bannière dès que le problème aura été résolu. Maintenance programmée : Plateforme de soutien non disponible le 19 mai 2024, de 3 h à 6 h, HE
Une maintenance a été programmée le dimanche 19 mai 2024, de 3 h à 6 h, HE. Pendant cette période, le site de la plateforme de soutien au support.cch.com/oss/canada ainsi que ses services ne seront pas disponibles. Les demandes en ligne et les clavardages en direct ont priorité sur les appels téléphoniques
Pour un service plus rapide, connectez-vous à notre plateforme de soutien afin de créer une demande en ligne en interrogeant notre assistante virtuelle qui vous proposera de soumettre votre cas ou de clavarder en direct avec un agent. Consultez cet article pour plus de détails : Comment créer un cas de soutien ou initier un clavardage en direct? Articles les plus consultés de notre base de connaissances (en date du 17 mai 2024)
|
Cet article est disponible en anglais seulement
Date : 2022-déc.-15
CCH ProSystem fx PDFlyer Version 19 Release
We are pleased to announce the release of CCH ProSystem fx PDFlyer version 19.
This version is now available for download.
Review your Documentation
Before you install this latest release, please review the documentation thoroughly, including the Release Notes, available for download.
Please note that the CCH ProSystem fx PDFlyer product and related documentation are available by download only.
If you have any questions, please do not hesitate to call the Support Centre at 1-800-268-4522 or send an e-mail to csupport@wolterskluwer.com.
New in this version
Please review the Release Notes for more details.
Our Support Centres are Going Digital: Emails are Now Our First Priority
This is the digital age. As part of our transformation to digital support centres, we are pleased to announce that email inquiries will now be given first priority. This digital shift will allow us to process your requests even faster, and better meet your needs.
From now on, use emails instead of telephone to contact Customer Service and the Support Centre to save time and get accelerated service!
Wolters Kluwer Canada
We are pleased to announce the release of CCH ProSystem fx PDFlyer version 19.
This version is now available for download.
| Download Now! |
Review your Documentation
Before you install this latest release, please review the documentation thoroughly, including the Release Notes, available for download.
Please note that the CCH ProSystem fx PDFlyer product and related documentation are available by download only.
If you have any questions, please do not hesitate to call the Support Centre at 1-800-268-4522 or send an e-mail to csupport@wolterskluwer.com.
New in this version
- Adobe® Acrobat® 64-bit Support
Adobe Acrobat DC 32-bit and 64-bit for both the Continuous and Classic tracks continue to be supported.
- Unsupported Adobe Acrobat Versions for CCH ProSystem fx PDFlyer
CCH ProSystem fx PDFlyer no longer supports DC 2015 or 2017 Classic or Continuous versions.
- PDFlyer API Name Change
The API plug-in for CCH ProSystem fx PDFlyer has been renamed from QTPDFlyer to CCHPDFlyer.
Please review the Release Notes for more details.
Our Support Centres are Going Digital: Emails are Now Our First Priority
This is the digital age. As part of our transformation to digital support centres, we are pleased to announce that email inquiries will now be given first priority. This digital shift will allow us to process your requests even faster, and better meet your needs.
From now on, use emails instead of telephone to contact Customer Service and the Support Centre to save time and get accelerated service!
Wolters Kluwer Canada