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Hot topics - Week of December 15, 2024
Wolters Kluwer Canada wishes you Happy Holidays!
Customer Service and Support Centre - Modified Business Hours for the 2024 Holiday Season (ET) Note: Our telephone support is only available on Mondays and Tuesdays exclusively for Taxprep and CCH iFirm customers, and will cease at the end of this year. Cantax, CCH AnswerConnect, AliForm, CCH Engagement, CCH Practice Management, CCH Scan and CCH Site Builder products are already only supported by web tickets. To learn more about how to contact us, please visit our corporate web site. Support platform: Everything you need to know
Please refer to the videos below to find out how to register for the support platform and make the most of it: This week most consulted articles from our Knowledge Base
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Date: 2022-Dec.-15
CCH ProSystem fx PDFlyer Version 19 Release
We are pleased to announce the release of CCH ProSystem fx PDFlyer version 19.
This version is now available for download.
Review your Documentation
Before you install this latest release, please review the documentation thoroughly, including the Release Notes, available for download.
Please note that the CCH ProSystem fx PDFlyer product and related documentation are available by download only.
If you have any questions, please do not hesitate to call the Support Centre at 1-800-268-4522 or send an e-mail to csupport@wolterskluwer.com.
New in this version
Please review the Release Notes for more details.
Our Support Centres are Going Digital: Emails are Now Our First Priority
This is the digital age. As part of our transformation to digital support centres, we are pleased to announce that email inquiries will now be given first priority. This digital shift will allow us to process your requests even faster, and better meet your needs.
From now on, use emails instead of telephone to contact Customer Service and the Support Centre to save time and get accelerated service!
Wolters Kluwer Canada
We are pleased to announce the release of CCH ProSystem fx PDFlyer version 19.
This version is now available for download.
| Download Now! |
Review your Documentation
Before you install this latest release, please review the documentation thoroughly, including the Release Notes, available for download.
Please note that the CCH ProSystem fx PDFlyer product and related documentation are available by download only.
If you have any questions, please do not hesitate to call the Support Centre at 1-800-268-4522 or send an e-mail to csupport@wolterskluwer.com.
New in this version
- Adobe® Acrobat® 64-bit Support
Adobe Acrobat DC 32-bit and 64-bit for both the Continuous and Classic tracks continue to be supported.
- Unsupported Adobe Acrobat Versions for CCH ProSystem fx PDFlyer
CCH ProSystem fx PDFlyer no longer supports DC 2015 or 2017 Classic or Continuous versions.
- PDFlyer API Name Change
The API plug-in for CCH ProSystem fx PDFlyer has been renamed from QTPDFlyer to CCHPDFlyer.
Please review the Release Notes for more details.
Our Support Centres are Going Digital: Emails are Now Our First Priority
This is the digital age. As part of our transformation to digital support centres, we are pleased to announce that email inquiries will now be given first priority. This digital shift will allow us to process your requests even faster, and better meet your needs.
From now on, use emails instead of telephone to contact Customer Service and the Support Centre to save time and get accelerated service!
Wolters Kluwer Canada