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Hot topics - Week of November 17, 2024
Release of our Advanced Virtual Agent 2.0
Combined with GenAI, our Advanced Virtual Agent now provides direct descriptive answers to your queries rather than a list of articles. Connect with our Advanced Virtual Agent 2.0 to benefit from a more efficient virtual conversation! New telephone schedule for our teams
Mondays and Tuesdays 8:30 a.m. to 6 p.m. (ET) Looking ahead to 2025, we will transition to providing support exclusively through digital services Monday through Friday. Support experts will continue to review each web ticket and respond in the most appropriate way to resolve the query (which may include phone call-backs or responses in the Support Platform). Web tickets can be submitted via the Support Platform 24/7, as well as by live chats, which are handled live by our support agents from Monday through Friday, from 8:30 a.m. to 6:00 p.m. ET. Note: Cantax, CCH AnswerConnect, AliForm, CCH Engagement, CCH Practice Management, CCH Scan and CCH Site Builder products are already only supported by web tickets. Support platform: Everything you need to know
Please refer to the videos below to find out how to register for the support platform and make the most of it: This week most consulted articles from our Knowledge Base
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Date: 2021-May-19
Corporate Taxprep
Corporate Taxprep 2021 v.1.0 Launch
We are pleased to announce the release of Corporate Taxprep 2021 v.1.0.
This version can be used to prepare corporate tax returns for taxation years beginning on or after January 1, 2019, and ending on or before October 31, 2021.
The CD-ROMs will be shipped starting the week of May 23, 2021.
What's new in this version
To learn more about Corporate Taxprep and the new features, consult the program's Help as well as the Release Notes and QuickStart Guide available in the Professional Centre (accessible by clicking the Menu button).
Consult our Knowledge Base to quickly find the information you need!
Our Knowledge Base contains an array of articles answering technical and tax questions most frequently asked to Support Centre agents. All you need to do is enter a few key words and the articles display in order of relevance to provide you with valuable information that will accurately answer your questions.
Activation Key
Corporate Taxprep requires an activation key to install the program and related optional modules (Specialized Information, Corporation Internet Filing or Network). If you choose to use them, simply enter the applicable key when prompted. To access your activation key, go to https://support.wolterskluwer.ca/en/download/ and log in to the Login section. In the Dashboard page, click the Activation Key(s) button in the Download section.
Training
To consult the different training options available regarding Corporate Taxprep (seminars, webinars, tutorials and more), access the Training section of the Wolters Kluwer Web site. You can also access it from the program, by selecting Get Taxprep Training in the Help menu.
New! Stay up to date with the latest tax and form changes by attending one of our Corporate Taxprep Update sessions in June! Click the following link to learn more: https://shop.wolterskluwer.ca/en/taxprep-t2-june.html.
For Taxprep training, please contact the Professional Services team at learning@wolterskluwer.com.
Corporate Taxprep 2021 v.1.0 Launch
We are pleased to announce the release of Corporate Taxprep 2021 v.1.0.
This version can be used to prepare corporate tax returns for taxation years beginning on or after January 1, 2019, and ending on or before October 31, 2021.
| IMPORTANT! The minimum subscription term for this product is one year. If you have any questions regarding your subscription, please contact Customer Service at cservice@wolterskluwer.com or log on to "My Account" on the Wolters Kluwer Web site.
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The CD-ROMs will be shipped starting the week of May 23, 2021.
What's new in this version
The following is a brief summary of the changes included in Corporate Taxprep 2021 v.1.0.
- New schedule 570
Schedule 570, Ontario Regional Opportunities Investment Tax Credit (Jump Code: 570), has been added in this version of the program and allows you to claim the Ontario regional opportunities tax credit.
- New Alberta schedules
Two new schedules allowing you to calculate the Alberta Innovation Employment Grant have been added to this version of the program, i.e., AT1 Schedule 29, Alberta Innovation Employment Grant (Jump Code: A29) and AT1 Schedule 29, Listing of Innovation Employment Grant Projects Claimed in Alberta (Jump Code: A29 LISTING).
- Schedule 3 update
Column l.1, Dividend refund of the connected payer corporation from its eligible refundable dividend tax on hand (ERDTOH), and column L, Part IV tax before deductions on taxable dividends received from connected corporations, have been added to Part 1 of Schedule 3 (Jump Code: 3). Column I.1 is used to calculate column L and column L allows the CRA to correctly identify the amount from line 2E in their assessment system.
- Version 1.1 2021
In its budget tabled on April 19, 2021, the federal government announced modifications to the capital cost allowance. These modifications apply to properties acquired after April 18, 2021, and will require significant modifications to the program. These modifications will be integrated in a 1.1 version that will be available in mid-July 2021.
To learn more about Corporate Taxprep and the new features, consult the program's Help as well as the Release Notes and QuickStart Guide available in the Professional Centre (accessible by clicking the Menu button).
Consult our Knowledge Base to quickly find the information you need!
Our Knowledge Base contains an array of articles answering technical and tax questions most frequently asked to Support Centre agents. All you need to do is enter a few key words and the articles display in order of relevance to provide you with valuable information that will accurately answer your questions.
Activation Key
Corporate Taxprep requires an activation key to install the program and related optional modules (Specialized Information, Corporation Internet Filing or Network). If you choose to use them, simply enter the applicable key when prompted. To access your activation key, go to https://support.wolterskluwer.ca/en/download/ and log in to the Login section. In the Dashboard page, click the Activation Key(s) button in the Download section.
Training
To consult the different training options available regarding Corporate Taxprep (seminars, webinars, tutorials and more), access the Training section of the Wolters Kluwer Web site. You can also access it from the program, by selecting Get Taxprep Training in the Help menu.
New! Stay up to date with the latest tax and form changes by attending one of our Corporate Taxprep Update sessions in June! Click the following link to learn more: https://shop.wolterskluwer.ca/en/taxprep-t2-june.html.
For Taxprep training, please contact the Professional Services team at learning@wolterskluwer.com.