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Support platform: Everything you need to know
Please refer to the videos below to find out how to register for the support platform and make the most of it:
New telephone schedule for our teams

Mondays and Tuesdays
8:30 a.m. to 6 p.m. (ET)

Web tickets can be submitted via the Support Platform 24/7, as well as by live chats, which are handled live by our support agents from Monday through Friday, between 8:30 a.m. and 6:00 p.m. ET.
Note:
 Cantax, CCH AnswerConnectAliForm, CCH Engagement, CCH Practice Management, CCH Scan and CCH Site Builder products are now only supported by web tickets.
Date: 2016-Mar.-10
GIFI – Importing a Microsoft Excel™ File

INSTRUCTIONS FOR IMPORTING DATA FROM AN EXCEL™ FILE

To import data from an Excel file, proceed as follows:

  1. Download the following file: Index-TF.xls (708 Kb).

  2. Open the Index-TF.xls file with Excel or another spreadsheet program.

  3. Open one of your .xls files containing corporate financial statements.

  4. In the Index-TF.xls file, create references to the cells using your corporate financial statement file.
    Tip: We strongly recommend that you keep a backup copy of your .xls files before you modify them.

  5. Open a client file in Taxprep Forms and, in the File menu, click Import Data, and then Microsoft Excel Workbook (*.xls).

  6. In the Import dialog box, select the Index-TF.xls file and click Open to begin the import procedure in the GIFI schedules.

Microsoft and Excel are registered trademarks of Microsoft Corporation.