Hot topics - Week of June 29, 2025
End of Phone Support: Benefit from our Advanced Virtual Agent 24/7!
Since January 1, 2025, the customer support teams offers its high-quality service exclusively through digital channels, and no longer offers incoming phone support. Click here for more details on this matter. Register for our support platform and log in to our virtual agent to find answers, submit a support ticket or chat with a live agent. Watch videos to find out everything you need to know about the support platform: This week most consulted articles from our Knowledge Base
|
Date: 2011-Mar.-28
Add Client Filters
Client filters have been created to assist you in identifying files that could be affected by a situation that was the subject of a Frequently Asked Questions (FAQ) or a Troubleshooting Memo for one of the 2010 Personal Taxprep versions.
The following procedure provides you with instructions for downloading and using this client filter.
Select the applicable filter
To download the applicable filter, click the appropriate link in the list below and save the file in the predefined folder for filters and diagnostics.
Find the location for the client filters
To find the predefined folder for customized client filters, proceed as follows:
Adding the client filter
Using the client filter
Available client filters
Client filters have been created to assist you in identifying files that could be affected by a situation that was the subject of a Frequently Asked Questions (FAQ) or a Troubleshooting Memo for one of the 2010 Personal Taxprep versions.
The following procedure provides you with instructions for downloading and using this client filter.
Select the applicable filter
To download the applicable filter, click the appropriate link in the list below and save the file in the predefined folder for filters and diagnostics.
Find the location for the client filters
To find the predefined folder for customized client filters, proceed as follows:
- Launch Personal Taxprep.
- On the Tools menu, click Options and Settings.
- Under Options, click File Locations.
- Verify the predefined location for the filters and diagnostics. After the installation, the default location is usually the following: My Documents\CCH\T1 Taxprep 2010\Filter and Diagnostics\.
Adding the client filter
- Click the client filter in the table below.
- Save the client filter in the location determined in the previous step.
Using the client filter
- Display the Client Manager. If your files are not displayed, click the Search In: button, then select the folder(s) where the files are located.
- Click the Current View button, then in My Filters select the filter that you just added.
Available client filters
Subject | Version | Type | Client Filter |
The carry over of the amount claimed as expenses for medical services not available in an area is not performed correctly on line 378 of the Québec return when the taxpayer is married or living common-law and the spouses’ returns are coupled. | 3.0 – 2010 | Troubleshooting Memo (week of March 27, 2010) |
TP-752.0.13.1 Medical Expenses not Available in an Area |
TP-274 - Designation of Property as a Principal Residence (Jump Code: Q274) | 3.0 – 2010 | Troubleshooting Memo (week of March 20, 2010) |
TP-274 Printing |
Advance payment for the solidarity tax credit (STC) received in 2011 by a recipient of last-resort financial assistance | 3.0 – 2010 | Frequently Asked Questions (week of March 13, 2010) |
Compensation for QST |