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Hot topics - Week of September 15, 2024
New telephone schedule for our teams
Monday to Wednesday 8:30 a.m. to 6 p.m. (ET) Register with our Support Platform to contact us by creating a web ticket. Web tickets can be submitted via the Support Platform 24/7, as well as by live chats, which are handled live by our support agents from Monday through Friday, between 8:30 a.m. and 6:00 p.m. ET. Note: Cantax, CCH AnswerConnect, AliForm, CCH Engagement, CCH Practice Management, CCH Scan and CCH Site Builder products are now only supported by web tickets. Login credentials for In-Depth program
If you have not received your login credentials for access to the In-Depth tax program, please see article I have not received credentials to access the In-Depth tax program in CCH AnswerConnect This week most consulted articles from our Knowledge Base
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Date: 2023-Nov.-16
Cantax T2/T2Plus
System Requirements
To correctly execute the latest version of Cantax T2, your computer system must have the following:
System Requirements
To correctly execute the latest version of Cantax T2, your computer system must have the following:
Processor
Dual Core processor (Quad Core processor is recommended)
Supported operating systems
- Windows 10 (32-bit and 64-bit) except for Education and Home Editions*
- Windows 11 (64-bit) except for Education and Home Editions*
- Windows Server 2016
- Windows Server 2019
- Windows Server 2022
* For more information on the different Windows Editions, and their respective
minimum requirements, consult the Microsoft Web site:
Note: RAM requirements are highly dependent on the operating system used. Please refer to the documentation provided with your
operating system for minimum and recommended RAM requirements.
Important: We are strongly recommending that all customers enable the enhanced security measures available in
Windows 10 or higher operating system, including SMB 3.0 encryption for data in transit. Since the configuration of SMB 3.0 is explicit,
please consult this Microsoft article to proceed with its configuration.Microsoft .Net Framework
Microsoft .Net Framework v.4.8.0 or higher is required.
Network File Systems
- NTFS
- FAT32
- exFAT
PDF Printer
Cantax is compatible with the Amyuni PDF Document Converter 6.5.
Internet connection
- An Internet connection is required to use electronic services available with Cantax.
- The TLS 1.2 protocol must be enabled in the Microsoft Edge browser settings.