Hot topics - Week of May 6, 2024
Prioritisation of web tickets and live chats with a support agent
Web tickets and live chats are given priority over the phone calls. For a faster service, connect to our Support Platform to create a web ticket through our virtual assistant who will either offer you to submit your case or to chat live with an agent. Most Consulted Articles in the Knowledge Base (as of May 8, 2024)
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Date: 2023-Aug.-14
Taxprep for Trust
Troubleshooting Memos
To view the Taxprep for Trust Troubleshooting Memos, consult the Knowledge Base.
Troubleshooting Memos
2023-August-14 | Versions |
Form T2042 is filled correctly, but the net income in Part 5 is incorrect
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2023 v.3.0 |
2023-March-24 | |
The error message EF001149 appears when EFILING a T3RCA return.
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2023 v.2.0 |
2023-March-8 | |
The error EF001133 appears when I EFILE a T3RCA return
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2023-February-17 | |
The capital gains reserves from Schedule 2 of the T3 return are not reporting correctly to the Schedule A of the TP-646 return.
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2023 v.1.0 |
To view the Taxprep for Trust Troubleshooting Memos, consult the Knowledge Base.