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Hot topics - Week of February 16, 2025
CRA late-filing penalty relief for information returns
Given ongoing challenges faced by some filers, the Canada Revenue Agency (CRA) will grant relief in respect of late-filing penalties for information returns filed on or before March 7, 2025, for those information returns normally due on February 28, 2025. See Article CRA Forms 2025 - Late-filing penalty relief for information returns (T3, T4, T4A and T5 slips due February 28, 2025) is now March 7, 2025 for more details.
End of Phone Support: Benefit from our Advanced Virtual Agent 24/7!
As of January 1, 2025, the customer support teams will offer their high-quality service exclusively through digital channels, and will no longer offer incoming phone support. See the communication sent on this matter for further details.
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This week most consulted articles from our Knowledge Base
  1. CRA Efile error - account number given in the attached T619 electronic transmittal records does not match the account number you used to sign in
  2. How do I register for the ''support.cch.com/oss/canada'' Support Platform?
  3. What identification numbers do I need to be able to file slips or a T5013 return electronically, and how do I set the options in the program?
  4. Forms - Where do I enter my CRA RepID number to allow me to file slips or T5013 return using Represent a Client (RAC) service.
  5. CRA FORMS: Can I transmit slips and T5013 returns using the federal transmitter number MM for 2023 and prior years?
  6. Form CRA Efile error - Invalid formatting detected in one or more field
  7. CRA ERROR T5, T5013, T5008 slip "Filer account number is missing or invalid for this type of return"
  8. Cannot log in to the ''support.cch.com/oss/canada'' Support Platform
  9. CRA ERROR code 503.0 The web address for Federal EFILE does not redirect to the appropriate CRA page
  10. When will the next version of Taxprep, Cantax, or iFirm Taxprep be released?
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