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Service et soutien à la clientèle
Avis important : Cette section du site de soutien est maintenant archivée. Vous y trouverez désormais que les renseignements sur les versions antérieures de nos produits. Pour accéder aux plus récentes nouvelles et mises à jour des produits, accédez à notre nouveau site de soutien. |
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Release of Cantax FormMaster 2025 v.2.0
We are pleased to announce the release of Cantax FormMaster 2025 v.2.0, which is now available for download.
| Important: The minimum subscription term for this product is one year. If you have any questions regarding your subscription, please register to our Support Platform and submit a support ticket or log on to "My Account" on the Wolters Kluwer Web site.
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This version allows you to EFILE all types of slips, summaries and returns, including:
- The T5013 return, its schedules, the T5013 slip and the T5013 Summary
- The TP-600 return, its schedules as well as the RL-15 slip
- The Trust Income Tax and Information return, its schedules, the T3 slip and the T3 Summary, the T3 provincial forms and Form T183 Trust
Note: The Canada Revenue Agency (CRA) has informed us that further changes will be made to the calculation of CCA in Form T776. Pending the release of the final version, the CRA has asked us to place a Under Review watermark on this form. The form will be available for filing in the next version of the program, which will be available in early March.
Please read the Release Notes for details about this version. To review the updates and additions contained in Cantax FormMaster 2025 v.2.0, consult the Updates and Additions table.
Benefit from our Advanced Virtual Agent 24/7!
Register for our Support platform and log in to our virtual agent to find answers, submit a support ticket or chat with a live agent.
For more details about the web ticketing system and best practices, watch the following “How to” videos:
- How to Register for the Support Platform to Begin
- How to Open a Support Case
- How to Manage Your Support Cases
- How to Reset Your Support Platform Password
Register now for our Support Platform and take advantage of all the benefits it has to offer!
To consult our customer service schedule and learn more about how to contact us, please visit our corporate Web site.
Consult our Knowledge Base to quickly find the information you need!
Available from the Support Web Site, our Knowledge Base contains an array of articles answering technical and tax questions most frequently asked to Support Centre agents. All you need to do is enter a few key words and the articles display in order of relevance to provide you with valuable information that will accurately answer your questions.
Activation Key
An activation key is required to install the Cantax FormMaster program; simply enter it when prompted. To access your activation key, go to https://support.wolterskluwer.ca/en/download/ and log in to the Login section. In the Dashboard page, click the Activation Key(s) button in the Download section. If you have already installed a previous version of Cantax FormMaster 2025, the activation key will not be required.
Training
To consult the different training options available regarding Cantax FormMaster (seminars, webinars, tutorials and more), access the Training section of the Wolters Kluwer Web site. You can also access it from the program, by selecting Help/Get Cantax Training.