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Sujets d'actualité - Semaine du 17 novembre 2024
Lancement de notre Assistante virtuelle avancée 2.0
Combinée à la technologie GenAI, notre Assistante virtuelle avancée fournit désormais des réponses descriptives directement à vos questions plutôt qu'une liste d'articles à consulter. Connectez-vous à notre Assistante virtuelle avancée 2.0 pour bénéficier d'une conversation virtuelle encore plus efficace! Nouvel horaire téléphonique de nos équipes
Les lundis et mardis De 8 h 30 à 18 h (HE) En 2025, nous passerons à un soutien exclusivement numérique offert du lundi au vendredi. Nos experts continueront d'examiner chaque demande de soutien et d'y répondre de la manière la plus appropriée (ce qui peut inclure des appels téléphoniques ou des réponses par le biais des demandes en ligne). Les demandes de soutien peuvent être soumises par la Plateforme de soutien 24 heures sur 24, 7 jours sur 7, ainsi que par clavardages en direct, lesquels sont traités en direct par nos agents de soutien du lundi au vendredi, de 8 h 30 à 18 h, HE. Remarque : Les produits CCH AnswerConnect, AliForm, CCH Engagement, CCH Practice Management, CCH Scan et CCH Site Builder sont déjà uniquement supportés par demandes de soutien en ligne. Plateforme de soutien : tout ce qu'il faut savoir
Veuillez consulter les vidéos ci-dessous pour savoir comment vous inscrire à la plateforme de soutien et optimiser son utilisation : Articles les plus consultés de notre base de connaissances cette semaine
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Cet article est disponible en anglais seulement
Date : 2023-mai-31
Corporate Taxprep
Corporate Taxprep 2023 v.1.0 Launch
We are pleased to announce the release of Corporate Taxprep 2023 v.1.0.
This version can be used to prepare corporate tax returns for taxation years beginning on or after January 1, 2021, and ending on or before October 31, 2023.
The CD-ROMs will be shipped starting the week of June 4, 2023.
What's new in this version
The following is a brief summary of the changes included in Corporate Taxprep 2023 v.1.0.
To learn more about Corporate Taxprep and the new features, consult the program's Help as well as the Release Notes and QuickStart Guide available in the Professional Centre (accessible by clicking the Menu button).
Our Support Centres are Going Digital: Emails are Now Our First Priority
As part of our transformation to digital support centres, we are pleased to announce that email inquiries will now be given first priority. This digital shift will allow us to process your requests even faster, and better meet your needs.
From now on, use emails instead of telephone to contact Customer Service and the Support Centre by including your account number and the name of your product in the subject line as well as detailed information in your email (form/line/diagnostic number, print screens, etc.) to get accelerated service!
Consult our Knowledge Base to quickly find the information you need!
Available from the Support Web Site, our Knowledge Base contains an array of articles answering technical and tax questions most frequently asked to Support Centre agents. All you need to do is enter a few key words and the articles display in order of relevance to provide you with valuable information that will accurately answer your questions.
Activation Key
Corporate Taxprep requires an activation key to install the program and related optional modules (Specialized Information, Corporation Internet Filing or Network). If you choose to use them, simply enter the applicable key when prompted. To access your activation key, go to https://support.wolterskluwer.ca/en/download/ and log in to the Login section. In the Dashboard page, click the Activation Key(s) button in the Download section.
Corporate Taxprep Update - Spring 2023, Live Webinar June 5, 2023
Staying current on tax, form, software and e-service changes is critical to the success of a tax practice. This T2 tax update, designed specifically for Corporate Taxprep users, will provide you with all the essential information you need in this comprehensive virtual seminar. Click here to register for this event. Please note that the webinar will be recorded for those who cannot attend.
Training
To consult the different training options available regarding Corporate Taxprep (seminars, webinars, tutorials and more), access the Training section of the Wolters Kluwer Web site. You can also access it from the program, by selecting Get Taxprep Training in the Help menu.
For Taxprep training, please contact the Professional Services team at learning@wolterskluwer.com.
Corporate Taxprep 2023 v.1.0 Launch
We are pleased to announce the release of Corporate Taxprep 2023 v.1.0.
This version can be used to prepare corporate tax returns for taxation years beginning on or after January 1, 2021, and ending on or before October 31, 2023.
| IMPORTANT! The minimum subscription term for this product is one year. If you have any questions regarding your subscription, please contact Customer Service at cservice@wolterskluwer.com or log on to "My Account" on the Wolters Kluwer Web site.
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The CD-ROMs will be shipped starting the week of June 4, 2023.
What's new in this version
The following is a brief summary of the changes included in Corporate Taxprep 2023 v.1.0.
- Electronic transmission for Schedule 89 (Jump Code: 89) and Form T2054 (Jump Code: 2054)
The electronic transmission of Schedule 89 and Form T2054 has been added. These transmissions are carried out separately from the T2 return electronic transmission. You will need an EFILE number to do these transmissions.
- New Form T2183 (Jump Code: T2183)
Form T2183 has been added to authorize a person to electronically file special elections in the name of the filing corporation.
To learn more about Corporate Taxprep and the new features, consult the program's Help as well as the Release Notes and QuickStart Guide available in the Professional Centre (accessible by clicking the Menu button).
Our Support Centres are Going Digital: Emails are Now Our First Priority
As part of our transformation to digital support centres, we are pleased to announce that email inquiries will now be given first priority. This digital shift will allow us to process your requests even faster, and better meet your needs.
From now on, use emails instead of telephone to contact Customer Service and the Support Centre by including your account number and the name of your product in the subject line as well as detailed information in your email (form/line/diagnostic number, print screens, etc.) to get accelerated service!
Consult our Knowledge Base to quickly find the information you need!
Available from the Support Web Site, our Knowledge Base contains an array of articles answering technical and tax questions most frequently asked to Support Centre agents. All you need to do is enter a few key words and the articles display in order of relevance to provide you with valuable information that will accurately answer your questions.
Activation Key
Corporate Taxprep requires an activation key to install the program and related optional modules (Specialized Information, Corporation Internet Filing or Network). If you choose to use them, simply enter the applicable key when prompted. To access your activation key, go to https://support.wolterskluwer.ca/en/download/ and log in to the Login section. In the Dashboard page, click the Activation Key(s) button in the Download section.
Corporate Taxprep Update - Spring 2023, Live Webinar June 5, 2023
Staying current on tax, form, software and e-service changes is critical to the success of a tax practice. This T2 tax update, designed specifically for Corporate Taxprep users, will provide you with all the essential information you need in this comprehensive virtual seminar. Click here to register for this event. Please note that the webinar will be recorded for those who cannot attend.
Training
To consult the different training options available regarding Corporate Taxprep (seminars, webinars, tutorials and more), access the Training section of the Wolters Kluwer Web site. You can also access it from the program, by selecting Get Taxprep Training in the Help menu.
For Taxprep training, please contact the Professional Services team at learning@wolterskluwer.com.