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Hot topics - Week of September 29, 2024
Support platform: Everything you need to know
Please refer to the videos below to find out how to register for the support platform and make the most of it:
New telephone schedule for our teams

Mondays and Tuesdays
8:30 a.m. to 6 p.m. (ET)

Web tickets can be submitted via the Support Platform 24/7, as well as by live chats, which are handled live by our support agents from Monday through Friday, between 8:30 a.m. and 6:00 p.m. ET.
Note:
 Cantax, CCH AnswerConnectAliForm, CCH Engagement, CCH Practice Management, CCH Scan and CCH Site Builder products are now only supported by web tickets.
Products Support
CCH Accountants' Suite
CCH EngagementCCH Engagement Templates
Description-Product/ Last update
CPA PEG 2023 2023-Dec.-7
CPA PEG 2022.2 2022-Dec.-20
CPA PEG 2022 2022-May-27
CPA PEG 2021 2021-Oct.-28
CPA PEG 2020 2020-Oct.-28
CPA PEG 2019 2019-Oct.-23

Documents/ Links
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