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Hot topics - Week of March 30, 2025
NEW: Beginning March 24, 2025, the CRA will no longer accept direct deposit updates or changes submitted via EFILE
Consult this article for more details on this matter. End of Phone Support: Benefit from our Advanced Virtual Agent 24/7!
Since January 1, 2025, the customer support teams offers its high-quality service exclusively through digital channels, and no longer offers incoming phone support. Click here for more details on this matter. Register for our support platform and log in to our virtual agent to find answers, submit a support ticket or chat with a live agent. Watch videos to find out everything you need to know about the support platform: This week most consulted articles from our Knowledge Base
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Date: 2021-Mar.-11
Taxprep Forms
Release of Taxprep Forms 2020 v.3.0
We are pleased to announce the release of Taxprep Forms 2020 v.3.0 which is now available for download.
Please consult the table below to find out how to get version 3.0.
The CD-ROMs will be shipped starting the week of March 14, 2021.
To review the updates and additions contained in Taxprep Forms 2020 v.3.0, consult the Updates and Additions table.
Consult our Knowledge Base to quickly find the information you need!
Our Knowledge Base contains an array of articles answering technical and tax questions most frequently asked to Support Centre agents. All you need to do is enter a few key words and the articles display in order of relevance to provide you with valuable information that will accurately answer your questions.
Activation Key
An activation key is required to install Taxprep Forms. Simply enter the applicable key when prompted. To access your activation key, go to https://support.wolterskluwer.ca/en/download/ and log in to the Login section. In the Dashboard page, click the Activation Key(s) button in the Download section. If you have already installed a previous version of Taxprep Forms 2020, the activation key will not be required.
Training
To familiarize yourself with Taxprep functionalities, consult the different videos available in the Taxprep Forms Help Centre.
Release of Taxprep Forms 2020 v.3.0
We are pleased to announce the release of Taxprep Forms 2020 v.3.0 which is now available for download.
Please consult the table below to find out how to get version 3.0.
| Version | CD-ROMs | Download from the Web site |
| Gold | X | X |
| Silver | X | X |
| Bronze | X |
| Important: The minimum subscription term for this product is one year. If you have any questions regarding your subscription, please contact Customer Service at cservice@wolterskluwer.com or log on to "My Account" on the https://www.wolterskluwer.ca Web site.
|
The CD-ROMs will be shipped starting the week of March 14, 2021.
To review the updates and additions contained in Taxprep Forms 2020 v.3.0, consult the Updates and Additions table.
Consult our Knowledge Base to quickly find the information you need!
Our Knowledge Base contains an array of articles answering technical and tax questions most frequently asked to Support Centre agents. All you need to do is enter a few key words and the articles display in order of relevance to provide you with valuable information that will accurately answer your questions.
Activation Key
An activation key is required to install Taxprep Forms. Simply enter the applicable key when prompted. To access your activation key, go to https://support.wolterskluwer.ca/en/download/ and log in to the Login section. In the Dashboard page, click the Activation Key(s) button in the Download section. If you have already installed a previous version of Taxprep Forms 2020, the activation key will not be required.
Training
To familiarize yourself with Taxprep functionalities, consult the different videos available in the Taxprep Forms Help Centre.