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Hot topics - Week of December 22, 2024
Wolters Kluwer Canada wishes you Happy Holidays!

Customer Service and Support Centre - Modified Business Hours for the 2024 Holiday Season (ET)
  • Tuesday, December 24, 2024: Closing at 2:00 p.m.
  • Wednesday, December 25, 2024: Closed
  • Thursday, December 26, 2024: Closed
  • Tuesday, December 31, 2024: Closing at 4:00 p.m.
  • Wednesday, January 1, 2025: Closed
Note: Our telephone support is only available on Mondays and Tuesdays exclusively for Taxprep and CCH iFirm customers, and will cease at the end of this year. Cantax, CCH AnswerConnect, AliForm, CCH Engagement, CCH Practice Management, CCH Scan and CCH Site Builder products are already only supported by web tickets. To learn more about how to contact us, please visit our corporate web site.
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Date: 2019-Dec.-4
Important - End of support for Windows 7 and
Windows Server 2008 R2 SP1


Dear Customer:

As we have been announcing since November 2018 in several documents (Installation Procedures and texts on the Web sites), as well as in the e-mail copied below dated September 3, 2019, our software applications ended support of Windows 7 and Windows Server 2008 R2 SP1 in November 2019.

For more information, consult our Knowledge Base article End of support for Windows 7 and Windows Server 2008 R2 SP1.

Sincerely,

Wolters Kluwer Canada


E-mail sent on September 3, 2019

Dear Customer,

Microsoft will stop supporting Windows 7 and Windows Server 2008 R2 SP1 in January 2020. Since it is our policy to align our support of operating systems with software vendors, take note that the versions of our software applications that will be released starting in November 2019 will no longer support Windows 7 and Windows Server 2008 R2 SP1.

Please feel free to contact our technical support team by phone at 1-800-268-4522 or by e-mail to csupport@wolterskluwer.com if you have any questions.

Sincerely,

Wolters Kluwer Canada