|
Hot topics - Week of May 13, 2024
CCH iFirm Taxprep T2: Server error 109 (Update: May 17, 2024)
Some CCH iFirm Taxprep T2 customers are receiving error message 109 when downloading T2 data through the Auto-fill my return (AFR) service. This error comes from the CRA's servers, and their IT team is actively working to resolve the issue. We will notify you via this banner as soon as the problem has been resolved. Scheduled Maintenance: Support Platform unavailable on May 19, 2024, from 3:00 a.m. to 6:00 a.m. ET
A schedule maintenance has been scheduled on Sunday, May 19, 2024, from 3:00 a.m. to 6:00 a.m. ET. During this window, our support platform site at support.cch.com/oss/canada and its services will be unavailable. Web tickets and live chats are given priority over calls
For a faster service, connect to our Support Platform to create a web ticket through our virtual assistant who will either offer you to submit your case or to chat live with an agent. Consult this article for more details: How do I create a support case or initiate a live chat? Most consulted articles in the Knowledge Base (as of May 17, 2024)
|
Date: 2014-Feb.-11
Add Client Filters
Client filters have been created to assist you in identifying files that could be affected by a situation that was the subject of a Troubleshooting Memo for one of the 2013 Taxprep Forms versions.
The following procedure provides you with instructions for downloading and using these client filters.
Download a filter
To download a filter, click the appropriate link in the list below and save the file in the predefined folder for filters and diagnostics.
Find the location for the client filters
To find the predefined folder for customized client filters, proceed as follows:
Using the client filter
Available client filters
Client filters have been created to assist you in identifying files that could be affected by a situation that was the subject of a Troubleshooting Memo for one of the 2013 Taxprep Forms versions.
The following procedure provides you with instructions for downloading and using these client filters.
Download a filter
To download a filter, click the appropriate link in the list below and save the file in the predefined folder for filters and diagnostics.
Find the location for the client filters
To find the predefined folder for customized client filters, proceed as follows:
- Launch Taxprep Forms.
- On the Tools menu, click Options and Settings.
- Under Options, click File Locations.
- Verify the predefined location for the filters and diagnostics. After the installation, the default location is usually the following: My Documents\CCH\Taxprep Forms 2013\Filter and Diagnostics\.
Using the client filter
- Display the Client Manager. If your files are not displayed, click the Search In: button, then select the folder(s) where the files are located.
- Click the Current View button, then in My Filters select the filter that you just added.
Available client filters
| Subject | Version | Type | Client Filter |
| This filter displays a list of clients who prepare T5013 slips and/or RL-15 slips and whose amount rolled forward on line “Limited partner’s loss of prior years” in the “Limited partner’s net income or loss (T5013/RL-15)” section of Form T5013/RL-15 Data entry screen (Jump Code: T5013) is incorrect. |
1.0 - 2013 1.0.1 - 2013 1.1 - 2013 |
Troubleshooting (week of February 9, 2014) |
T5013 - Limited partner’s losses of prior years - Pertes comme commanditaire des années précédentes |