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Hot topics - Week of March 30, 2025
NEW: Beginning March 24, 2025, the CRA will no longer accept direct deposit updates or changes submitted via EFILE
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This week most consulted articles from our Knowledge Base
  1. Form T1198 Efile Diagnostic error #002025 (Cantax) or E779 (Taxprep-CCH Ifirm Taxprep)
  2. Forms - CRA Efile error - Account number given in the attached T619 electronic transmittal records does not match the account number you used to sign in
  3. CRA FORMS: Can I transmit slips and T5013 returns using the federal transmitter number MM for 2023 and prior years?
  4. How do I register for the ''support.cch.com/oss/canada'' Support Platform?
  5. When will the next version of Taxprep, Cantax, or iFirm Taxprep be released?
  6. Cannot log in to the ''support.cch.com/oss/canada'' Support Platform
  7. How to configure the EFILE identification in CCH iFirm Taxprep?
  8. How do I download the latest version of the Cantax software?
  9. CCH iFirm Tax: How to send a return to Support

Products Support

Knowledge Base Video Library My support cases Latest News System Requirements
Date: 2025-Feb.-11
Taxprep for Trusts
System Requirements

To correctly execute the latest version of Taxprep for Trusts, your computer system must have the following:

Processor

Dual Core processor (Quad Core processor is recommended)

Supported operating systems
  • Windows 10 (64-bit) Pro and Enterprise Editions*
  • Windows 11 (64-bit) Pro Edition*
  • Windows Server 2016
  • Windows Server 2019
  • Windows Server 2022
  • Remote Desktop Services in Windows Server 2016, 2019 and 2022
  • Citrix Virtual Apps and Desktops 7 2308
Note: Please note that custom scaling is not supported.
* For more information on the different Windows Editions, and their respective minimum requirements,
consult the Microsoft Web site:
Important: We strongly recommend that all customers enable the enhanced security measures available in Windows 10 or higher operating system, including SMB 3.0 encryption for data in transit. Since the configuration of SMB 3.0 is explicit, please consult this Microsoft article to proceed with its configuration.
RAM

A minimum of 4 GB of RAM is required.

Note: RAM requirements are highly dependent on the operating system used. Please consult the documentation provided with your operating system for minimum and recommended RAM requirements.

Microsoft .Net Framework

Microsoft .Net 8.0 or higher is required.

Network File Systems
  • NTFS
  • FAT32
  • exFAT
Internet Connection