Chat with our virtual assistant
Customer Service and Support

Important Notice: This section of the support site is archived. You will now only find information about previous versions of our products.
To access the latest news and product updates, access our new Support Website.

Products Support

Knowledge Base My support cases Video Tutorials Ask the community Latest News System Requirements
Date: 2025-May-23
Personal Taxprep
Troubleshooting Memos

2025-May-23Versions
Québec – TP-772 – Alternative minimum tax – Calculation error on line Federal foreign tax credit claimed 2024 v.3.0
2024 v.4.0
2025-May-22
Schedule 8/Schedule 8 QC and Form RC381 – EFILE error codes 90308 and 95031 2024 1.0
2024 2.0
2024 3.0
2024 4.0
2024 5.0
2025-April-25
T691 – Alternative minimum tax – Line 3 of Part 3 and line 10 of Part 6 are not calculated when the federal surtax is calculated on Form T2203 2024 v.1.0
2024 v.2.0
2024 v.3.0
2024 v.4.0
2025-April-16
Incorrect calculation of the CCA claimed when acquiring DIEP in a short taxation year 2024 v.1.0
2024 v.2.0
2024 v.3.0
2024 v.4.0
2025-April-14
Québec – TP-59/TP-78 AUTO – CCA class 10.1 – Incorrect CCA calculations 2024 v.1.0
2024 v.2.0
2024 v.3.0
2024 v.4.0
2025-April-7
Québec – TP-776.42 – Alternative minimum tax – The amount on line 16 is not considered in the total of line 200 2024 v.2.0
2024 v.3.0
2024 v.4.0
2025-April-1
T3 slip – Incorrect calculation in Schedule 3 when an amount is entered in boxes 30 and 52 of the T3 slip 2024
2025-March-27
Québec – TP-274 – Lines 40 and 41 do not calculate when the designation covers all years 2024 v.1.0
2024 v.2.0
2024 v.3.0
2025-March-17
Québec – CCA class 14.1 – Incorrect calculations with respect to the UCC adjustment for AIIPs and ZEVs (line 14) 2024 v.1.0
2024 v.2.0
2024 v.3.0
2025-March-13
Québec – CCA classes 44 and 50 – Incorrect calculations with respect to immediate expensing 2024 v.1.0
2024 v.2.0
2024 v.3.0
2025-March-7
TaxprepConnect – T3 slips reconciliation – Amount from box 50 is not transferred correctly to the return 2024 v 2.0
2024-December-23
T2042 AUTO - Column Vehicle no. 2 (second column) - The presence of an acquisition date prior to January 1, 2024, causes a roll forward error and a crash when it is entered 2024 v.1.0

To view the Personal Taxprep Troubleshooting Memos, consult the Knowledge Base.