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Hot topics - Week of May 4, 2025
End of Phone Support: Benefit from our Advanced Virtual Agent 24/7!
Since January 1, 2025, the customer support teams offers its high-quality service exclusively through digital channels, and no longer offers incoming phone support. Click here for more details on this matter. Register for our support platform and log in to our virtual agent to find answers, submit a support ticket or chat with a live agent. Watch videos to find out everything you need to know about the support platform: This week most consulted articles from our Knowledge Base
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Date: 2024-Sep.-4
Important Reminder: Email support has been replaced with Support Ticket system
Dear Valued Customer,
We want to remind you that email support service from Customer Service and Support Centre has been replaced with our support ticketing system and chat feature to provide you with faster and more efficient service! As a result, requests submitted by email are no longer monitored or processed.
If you haven't already done so, register to our Support Platform to easily submit, modify, and track all your tickets from a single online location. You will receive notifications as soon as your requests are handled by our support agents and your issues are resolved.
We value your business and look forward to continuing to serve you.
Dear Valued Customer,
We want to remind you that email support service from Customer Service and Support Centre has been replaced with our support ticketing system and chat feature to provide you with faster and more efficient service! As a result, requests submitted by email are no longer monitored or processed.
If you haven't already done so, register to our Support Platform to easily submit, modify, and track all your tickets from a single online location. You will receive notifications as soon as your requests are handled by our support agents and your issues are resolved.
We value your business and look forward to continuing to serve you.