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Sujets d'actualité - Semaine du 15 décembre 2024
Wolters Kluwer Canada vous souhaite un très joyeux temps des Fêtes!
Service à la clientèle et Centre de soutien - Horaire modifié pour la période des Fêtes 2024 (HE) Remarque : Le soutien téléphonique n'est offert que les lundis et mardis exclusivement aux clients Taxprep et CCH iFirm et cessera à la fin de l'année. Les produits CCH AnswerConnect, AliForm, CCH Engagement, CCH Practice Management, CCH Scan et CCH Site Builder sont déjà uniquement supportés par demandes de soutien en ligne. Pour obtenir plus de détails sur les façons de communiquer avec nous, veuillez consulter notre site Web d'entreprise. Plateforme de soutien : tout ce qu'il faut savoir
Veuillez consulter les vidéos ci-dessous pour savoir comment vous inscrire à la plateforme de soutien et optimiser son utilisation : Articles les plus consultés de notre base de connaissances cette semaine
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Date : 2024-sep.-4
Important Reminder: Email support has been replaced with Support Ticket system
Dear Valued Customer,
We want to remind you that email support service from Customer Service and Support Centre has been replaced with our support ticketing system and chat feature to provide you with faster and more efficient service! As a result, requests submitted by email are no longer monitored or processed.
If you haven't already done so, register to our Support Platform to easily submit, modify, and track all your tickets from a single online location. You will receive notifications as soon as your requests are handled by our support agents and your issues are resolved.
We value your business and look forward to continuing to serve you.
Dear Valued Customer,
We want to remind you that email support service from Customer Service and Support Centre has been replaced with our support ticketing system and chat feature to provide you with faster and more efficient service! As a result, requests submitted by email are no longer monitored or processed.
If you haven't already done so, register to our Support Platform to easily submit, modify, and track all your tickets from a single online location. You will receive notifications as soon as your requests are handled by our support agents and your issues are resolved.
We value your business and look forward to continuing to serve you.