New telephone schedule for our teams

Monday to Wednesday
8:30 a.m. to 6 p.m. (ET)

Register with our Support Platform to contact us by creating a web ticket. Web tickets can be submitted via the Support Platform 24/7, as well as by live chats, which are handled live by our support agents from Monday through Friday, between 8:30 a.m. and 6:00 p.m. ET.
Note: Cantax, CCH AnswerConnect, AliForm, CCH Engagement, CCH Practice Management, CCH Scan and CCH Site Builder products are now only supported by web tickets.

This week most consulted articles from our Knowledge Base

1. How to enter capital gain with the new inclusion rate of 66.66% in T1, T2 and T3?
2. How do I reset my password on the ''support.cch.com/oss/canada'' Support Platform? 
3. Where can I find the release notes for CCH iFirm? 
4. When trying to log in to my CCH iFirm site, I get a message that it is down for maintenance 
5. What is the T3 Schedule 15, how do I prepare it, and can I enter the required information before the release of the 2024 version? 
6. T1ADJ - ReFile what are amended return exclusions? 
7. How do I reset my password for CCH iFirm?