Hot topics - Week of April 29, 2024
Prioritisation of web tickets and live chats with a support agent
Web tickets and live chats are given priority over the phone calls. For a faster service, connect to our Support Platform to create a web ticket through our virtual assistant who will either offer you to submit your case or to chat live with an agent. Most Consulted Articles in the Knowledge Base (as of May 2, 2024)
|
Date: 2024-Mar.-22
Taxprep Forms
Troubleshooting Memos
To view the Taxprep Forms Troubleshooting Memo, consult the Knowledge Base.
Troubleshooting Memos
2024-March-22 | Versions |
T5013 Schedule 8 and TP-600.B – The amount of recapture of capital cost allowance for a Class 10.1 property is not included in the total
|
2022 v.1.0 to 2022 v.5.0 |
2023-September-18 | |
T4A – Box 28 does not carry over properly to the T4A slip and the T4A Summary
|
2022 v.5.0 |
2023-June-7 | |
T2058 – No more than two characters can be entered before the decimal point in columns 521 to 524 and 529 when the program is in English
|
2022 v.4.0 |
2023-March-29 | |
The city is missing from the mailing address on Form UHT-2900.
|
2022 v.3.0 |
2023-February-16 | |
T5013 CCAR – The proceeds of disposition available to reduce AIIP or ZEV additions is incorrect when the DIEP adjustment includes an amount on line “Other adjustments”
|
2022 v.1.0 or subsequent |
2023-January-16 | |
T5013 – Partnership Income - Amount in the ‘‘Partner’s share or units’’ section appears with too many decimals
|
2022 v.1.0 |
To view the Taxprep Forms Troubleshooting Memo, consult the Knowledge Base.