|
Hot topics - Week of May 4, 2025
End of Phone Support: Benefit from our Advanced Virtual Agent 24/7!
Since January 1, 2025, the customer support teams offers its high-quality service exclusively through digital channels, and no longer offers incoming phone support. Click here for more details on this matter. Register for our support platform and log in to our virtual agent to find answers, submit a support ticket or chat with a live agent. Watch videos to find out everything you need to know about the support platform: This week most consulted articles from our Knowledge Base
|
WARNING! Please take note that the content of this page has expired or is not active.
Date: 2022-Aug.-16
End of support for Windows 8.1 and Windows Server 2012 R2
Important: Please note that the customers using CCH iFirm products are not affected by this announcement.
Dear Customer,
Microsoft will stop supporting Windows 8.1 in January 2023 as well as Windows Server 2012 R2 as of October 2023.
Since it is our policy to align our support of operating systems with software vendors, versions of our software applications that will be released starting in November 2022 will no longer support Windows 8.1 and versions that will be released starting in October 2023 will no longer support Windows Server 2012 R2.
Please feel free to contact our technical support team by phone at 1-800-268-4522 or by e-mail to csupport@wolterskluwer.com if you have any questions.
Sincerely,
Wolters Kluwer Canada
Important: Please note that the customers using CCH iFirm products are not affected by this announcement.
Dear Customer,
Microsoft will stop supporting Windows 8.1 in January 2023 as well as Windows Server 2012 R2 as of October 2023.
Since it is our policy to align our support of operating systems with software vendors, versions of our software applications that will be released starting in November 2022 will no longer support Windows 8.1 and versions that will be released starting in October 2023 will no longer support Windows Server 2012 R2.
Please feel free to contact our technical support team by phone at 1-800-268-4522 or by e-mail to csupport@wolterskluwer.com if you have any questions.
Sincerely,
Wolters Kluwer Canada