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Hot topics - Week of September 8, 2024
New telephone schedule for our teams
Monday to Wednesday 8:30 a.m. to 6 p.m. (ET) Register with our Support Platform to contact us by creating a web ticket. Web tickets can be submitted via the Support Platform 24/7, as well as by live chats, which are handled live by our support agents from Monday through Friday, between 8:30 a.m. and 6:00 p.m. ET. Note: Cantax, CCH AnswerConnect, AliForm, CCH Engagement, CCH Practice Management, CCH Scan and CCH Site Builder products are now only supported by web tickets. This week most consulted articles from our Knowledge Base
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Date: 2022-Mar.-30
Personal Taxprep
Release of Version 4.0 of Personal Taxprep 2021
We are pleased to announce the release of version 4.0 of Personal Taxprep 2021, which is now available for download.
The CD-ROMs will be shipped starting the week of April 3, 2022.
This version contains the forms released by the tax authorities for the 2021 taxation year, including those that were under review in previous versions. All forms were approved for filing. Returns can be EFILED with this version. For information on the transmission system schedule, please refer to the Electronic Filing section of the Release Notes.
For more information with regards to these changes, consult the Release Notes.
Consult our Knowledge Base to quickly find the information you need!
Our Knowledge Base contains an array of articles answering technical and tax questions most frequently asked to Support Centre agents. All you need to do is enter a few key words and the articles display in order of relevance to provide you with valuable information that will accurately answer your questions.
Activation Keys
Personal Taxprep requires an activation key to install the program, which includes various modules.
Simply enter the applicable key when prompted. To access your activation key, go to https://support.wolterskluwer.ca/en/download/ and log in to the Login section. In the Dashboard page, click the Activation Key(s) button in the Download section. If you have already installed a previous version of Personal Taxprep 2021, the activation key will not be required.
Training
To consult the different training options available regarding Personal Taxprep (seminars, webinars, tutorials and more), access the Training section of the Wolters Kluwer Web site. You can also access it from the program, by selecting Get Taxprep Training in the Help menu.
For Taxprep training, please contact the Professional Services team at learning@wolterskluwer.com.
Release of Version 4.0 of Personal Taxprep 2021
We are pleased to announce the release of version 4.0 of Personal Taxprep 2021, which is now available for download.
| Important: The minimum subscription term for this product is one year. If you have any questions regarding your subscription, please contact Customer Service at cservice@wolterskluwer.com or log on to "My Account" on the https://www.wolterskluwer.ca Web site.
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The CD-ROMs will be shipped starting the week of April 3, 2022.
This version contains the forms released by the tax authorities for the 2021 taxation year, including those that were under review in previous versions. All forms were approved for filing. Returns can be EFILED with this version. For information on the transmission system schedule, please refer to the Electronic Filing section of the Release Notes.
Here is a brief summary of the main changes:
- MR-69 – Several updates were made to Form MR-69 to make it easier to understand the electronic filing requirements
- T2043 – Update published by the CRA
- Québec budget of March 22, 2022 – Introduction of a one-time tax credit to help deal with the rising cost of living
- Northwest Territories – 2022-2023 budget – Increase of the cost of living offset
For more information with regards to these changes, consult the Release Notes.
Consult our Knowledge Base to quickly find the information you need!
Our Knowledge Base contains an array of articles answering technical and tax questions most frequently asked to Support Centre agents. All you need to do is enter a few key words and the articles display in order of relevance to provide you with valuable information that will accurately answer your questions.
Activation Keys
Personal Taxprep requires an activation key to install the program, which includes various modules.
Simply enter the applicable key when prompted. To access your activation key, go to https://support.wolterskluwer.ca/en/download/ and log in to the Login section. In the Dashboard page, click the Activation Key(s) button in the Download section. If you have already installed a previous version of Personal Taxprep 2021, the activation key will not be required.
Training
To consult the different training options available regarding Personal Taxprep (seminars, webinars, tutorials and more), access the Training section of the Wolters Kluwer Web site. You can also access it from the program, by selecting Get Taxprep Training in the Help menu.
For Taxprep training, please contact the Professional Services team at learning@wolterskluwer.com.