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Customer Service and Support

Important Notice: This section of the support site is archived. You will now only find information about previous versions of our products.
To access the latest news and product updates, access our new Support Website.

Support

• Knowledge Base
• My support cases
• Video Tutorials
• Ask the community
• Latest News
• System Requirements
• End User License Agreements

Archives:

• Cantax
• CCH Accountants' Suite
• Taxprep

Resources

• Contact Us
• Product Calendar
• Live Remote Assistance

On-line Help Centres

• CCH iFirm
• CCH iFirm Taxprep T1
• CCH iFirm Taxprep T2
• CCH iFirm Taxprep T3
• CCH iFirm Taxprep Forms
• CCH iFirm Status Page
• Taxprep Help Centres

Newsletters

Receive information about product news, bulletins, tips and much more, delivered right to your e-mail inbox. You never have to worry about missing crucial information during tax season again!

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Training

Get the most out of your software by attending professional training seminars and web-based conferences presented by our experts. Simply choose what best fits your schedule.