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Sujets d'actualité ‒ Semaine du 13 mai 2024
Erreur de serveur 109 dans CCH iFirm Taxprep T2
Certains clients de CCH iFirm Taxprep T2 reçoivent le message d'erreur 109 lors du téléchargement des données T2 par le service Préremplir ma déclaration. L'origine de cette erreur provient des serveurs de l'ARC et leur équipe des technologies travaillent activement à résoudre ce problème. Nous vous aviserons par le biais de cette banière dès que le problème aura été résolu. Maintenance programmée : Plateforme de soutien non disponible le 19 mai 2024, de 3 h à 6 h, HE
Une maintenance a été programmée le dimanche 19 mai 2024, de 3 h à 6 h, HE. Pendant cette période, le site de la plateforme de soutien au support.cch.com/oss/canada ainsi que ses services ne seront pas disponibles. Les demandes en ligne et les clavardages en direct ont priorité sur les appels téléphoniques
Pour un service plus rapide, connectez-vous à notre plateforme de soutien afin de créer une demande en ligne en interrogeant notre assistante virtuelle qui vous proposera de soumettre votre cas ou de clavarder en direct avec un agent. Consultez cet article pour plus de détails : Comment créer un cas de soutien ou initier un clavardage en direct? Articles les plus consultés de notre base de connaissances (en date du 15 mai 2024)
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Cet article est disponible en anglais seulement
Date : 2017-mars-29
Personal Taxprep
2017 Québec Budget and the Health Contribution - Assessment systems adjusted
The Revenu Québec assessment systems have now been adjusted. Consequently, the corrections will be made directly by Revenu Québec for the 2016 tax returns that have already been filed.
For more details, please consult the tax article Elimination as of 2016 of the health contribution for low- and middle-income individuals available on the Revenu Québec Web site.
Message from March 29, 2017:
As announced in the Québec Budget tabled yesterday, March 28, 2017, the health contribution for low-income and middle-income taxpayers has been abolished.
We are presently in communication with Revenu Québec in order to apply this measure as quickly as possible in Personal Taxprep. In the meantime, here are our recommendations:
A troubleshooting memo will be sent tomorrow to provide you with further details on this matter.
2017 Québec Budget and the Health Contribution - Assessment systems adjusted
The Revenu Québec assessment systems have now been adjusted. Consequently, the corrections will be made directly by Revenu Québec for the 2016 tax returns that have already been filed.
For more details, please consult the tax article Elimination as of 2016 of the health contribution for low- and middle-income individuals available on the Revenu Québec Web site.
Message from March 29, 2017:
As announced in the Québec Budget tabled yesterday, March 28, 2017, the health contribution for low-income and middle-income taxpayers has been abolished.
We are presently in communication with Revenu Québec in order to apply this measure as quickly as possible in Personal Taxprep. In the meantime, here are our recommendations:
- to wait before applying the adjustments arising from this new measure for now, since Revenu Québec still has to adjust its assessment system to take this change into account;
- to wait for version 2016 4.0 of Personal Taxprep, which will be available at the beginning of next week, before processing the affected returns, as this version will include this new measure.
A troubleshooting memo will be sent tomorrow to provide you with further details on this matter.