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Service et soutien à la clientèle
Avis important : Cette section du site de soutien est maintenant archivée. Vous y trouverez désormais que les renseignements sur les versions antérieures de nos produits. Pour accéder aux plus récentes nouvelles et mises à jour des produits, accédez à notre nouveau site de soutien. |
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We are pleased to announce that our Cantax T1Plus (version 25.2.3xx.106) software is now available for download.
| Important: The minimum subscription term for this product is one year. If you have any questions regarding your subscription, please register to our Support Platform and submit a support ticket or log on to "My Account" on the Wolters Kluwer Web site.
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The modifications made to this version correct the following problem:
Activation Key
Please make sure that the workstation's regional settings are set to English (Canada or United States).
Cantax T1 requires an activation key to install the software, which includes various modules. Simply enter the applicable key when prompted. To access your activation key, go to https://support.wolterskluwer.ca/en/download/ and log in to the Login section. In the Dashboard page, click the Activation Key(s) button in the Download section. If you have already installed a previous version of Cantax T1Plus 2025, the activation key will not be required.
Benefit from our Advanced Virtual Agent 24/7!
Register for our Support platform and log in to our virtual agent to find answers, submit a support ticket or chat with a live agent.
For more details about the web ticketing system and best practices, watch the following “How to” videos:
- How to Register for the Support Platform to Begin
- How to Open a Support Case
- How to Manage Your Support Cases
- How to Reset Your Support Platform Password
Register now for our Support Platform and take advantage of all the benefits it has to offer!
To consult our customer service schedule and learn more about how to contact us, please visit our corporate Web site.
Consult our Knowledge Base to quickly find the information you need!
Available from the Support Web Site, our Knowledge Base contains an array of articles answering technical and tax questions most frequently asked to Support Centre agents. All you need to do is enter a few key words and the articles display in order of relevance to provide you with valuable information that will accurately answer your questions.
Personal Tax Update – Live Webinar, February 18 and March 9, 2026
Staying current on tax, form, software and e-service changes is critical to the success of a tax practice. This personal tax update will provide you with all the essential information you need in a single session.
In this 4-hour live webinar, we will review the various federal and provincial tax and form changes for 2025 and discuss the implications for the preparation of your T1 returns. We will also examine recent tax and compliance developments that may be relevant to your personal tax practice, including changes to the CRA’s e-services. This will include a discussion of the role of AFR in your T1 preparation and the implications of recent CRA changes related to filing T-slips.
Click here for more details and to register for this event.
Training
To consult the different training options available regarding Cantax T1 (seminars, webinars, tutorials and more), access the “Training” section of the Wolters Kluwer Web site. You can also access it from the program, by selecting Help, Cantax on the Web and Get Cantax Training.