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Service et soutien à la clientèle
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Release of Version 2.0 of Personal Taxprep 2025
We are pleased to announce the release of version 2.0 of Personal Taxprep 2025, which is now available for download.
| Important: The minimum subscription term for this product is one year. If you have any questions regarding your subscription, please register to our Support Platform and submit a support ticket or log on to "My Account" on the Wolters Kluwer Web site.
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This version contains most of the forms released by the tax authorities for the 2025 taxation year. These forms were approved and allow you to file income tax returns for taxpayers who do not require the forms listed in the Calculations and Forms Under Review section of the Release Notes. In addition, returns can be EFILED with this version of Personal Taxprep. For information on the transmission system schedule, please refer to the Electronic Filing section of the Release Notes.
For more information, consult the Release Notes.
Benefit from our Advanced Virtual Agent 24/7!
Register for our Support platform and log in to our virtual agent to find answers, submit a support ticket or chat with a live agent.
For more details about the web ticketing system and best practices, watch the following “How to” videos:
- How to Register for the Support Platform to Begin
- How to Open a Support Case
- How to Manage Your Support Cases
- How to Reset Your Support Platform Password
Register now for our Support Platform and take advantage of all the benefits it has to offer!
To consult our customer service schedule and learn more about how to contact us, please visit our corporate Web site.
Consult our Knowledge Base to quickly find the information you need!
Available from the Support Web Site, our Knowledge Base contains an array of articles answering technical and tax questions most frequently asked to Support Centre agents. All you need to do is enter a few key words and the articles display in order of relevance to provide you with valuable information that will accurately answer your questions.
Activation Keys
Personal Taxprep requires an activation key to install the program, which includes various modules.
Simply enter the applicable key when prompted. To access your activation key, go to https://support.wolterskluwer.ca/en/download/ and log in to the Login section. In the Dashboard page, click the Activation Key(s) button in the Download section. If you have already installed a previous version of Personal Taxprep 2025, the activation key will not be required.
Personal Tax Update – Live Webinar, February 18 and March 9, 2026
Staying current on tax, form, software and e-service changes is critical to the success of a tax practice. This personal tax update will provide you with all the essential information you need in a single session.
In this 4-hour live webinar, we will review the various federal and provincial tax and form changes for 2025 and discuss the implications for the preparation of your T1 returns. We will also examine recent tax and compliance developments that may be relevant to your personal tax practice, including changes to the CRA’s e-services. This will include a discussion of the role of AFR in your T1 preparation and the implications of recent CRA changes related to filing T-slips.
Click here for more details and to register for this event.
Training
To consult the different training options available regarding Personal Taxprep (seminars, webinars, tutorials and more), access the Training section of the Wolters Kluwer Web site. You can also access it from the program, by selecting Get Taxprep Training in the Help menu.
For Taxprep training, please contact the Professional Services team at learning@wolterskluwer.com.