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Vidéos à regarder pour tout ce qu'il a à savoir sur la plateforme de soutien :
Date : 2025-mars-12
CCH Scan – Catalog Update (v.21.0.7.24)

Catalog updates must be installed to be able to process the new and revised forms for 2024 that are published throughout tax season. Using the most up to date catalog ensures that CCH Scan correctly enhances data extraction for slips that can be processed using the CCH Scan AutoFlow Technology.

The Auto Update option is enabled by default on the General Settings tab of CCH Scan Administrator. The update will therefore be downloaded and installed automatically, unless you chose to disable the option.


Revised Forms
 
Document Name Title or Description of the Document
T3 Statement of Trust Income Allocations and Designations
T4 Statement of Remuneration Paid
T4A Statement of Pension, Retirement, Annuity, and Other Income
T5 Statement of Investment Income
T5013 Statement of Partnership Income
T2200 Declaration of Conditions of Employment
T776 Statement of Real Estate Rentals
RL-1 Slip Employment and Other Income
RL-3 Slip Investment Income
RL-15 Slip Amounts Allocated to the Members of a Partnership
RL-16 Slip Trust Income
RL-25 Slip Income From a Profit-Sharing Plan
RL-26 Slip Capital Régional et Coopératif Desjardins


Benefit from our Advanced Virtual Agent 24/7!

The customer support teams offer their high-quality service exclusively through digital channels.

Register for our Support platform and log in to our virtual agent to find answers, submit a support ticket or chat with a live agent.

For more details about the web ticketing system and best practices, watch the following “How to” videos:


Register now for our Support Platform and take advantage of all the benefits it has to offer!

To consult our customer service schedule and learn more about how to contact us, please visit our corporate Web site.


Release of our Advanced Virtual Agent 2.0

Combined with GenAI, our Advanced Virtual Agent now provides direct descriptive answers to your queries rather than a list of articles to consult. Based on the content of our knowledge base, these answers quickly provide all the information you need to get on with your work. Connect with our Advanced Virtual Agent 2.0 to benefit from a more efficient virtual conversation!


If you have any questions, please do not hesitate to contact the CCH Scan Support team by submitting a support ticket.