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Hot topics - Week of September 15, 2024
New telephone schedule for our teams
Monday to Wednesday 8:30 a.m. to 6 p.m. (ET) Register with our Support Platform to contact us by creating a web ticket. Web tickets can be submitted via the Support Platform 24/7, as well as by live chats, which are handled live by our support agents from Monday through Friday, between 8:30 a.m. and 6:00 p.m. ET. Note: Cantax, CCH AnswerConnect, AliForm, CCH Engagement, CCH Practice Management, CCH Scan and CCH Site Builder products are now only supported by web tickets. Login credentials for In-Depth program
If you have not received your login credentials for access to the In-Depth tax program, please see article I have not received credentials to access the In-Depth tax program in CCH AnswerConnect This week most consulted articles from our Knowledge Base
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Date: 2021-July-20
Taxprep Forms
Troubleshooting Memos
To view the Taxprep Forms Troubleshooting Memo, consult the Knowledge Base.
Troubleshooting Memos
| 2021-July-20 | Versions |
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The maximum QPIP pensionable earnings and the maximum salaries and wages subject to the contribution related to labour standards are incorrect for 2021
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2020 v.1.x 2020 v.2.0 2020 v.3.0 2020 v.4.0 |
| 2021-July-13 | |
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Forms T2012, T2054, T2055, T2057, T2058, T2059 and T2060 – The calculation of the number of months used to determine the late-filing penalty amount is incorrect
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2020 |
| 2021-February-19 | |
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Form T1061 – Cannot EFILE the form because the telephone number was removed by mistake
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2020 v.2.0 |
| 2021-February-11 | |
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English version of Form T1-OVP – The cells on line 1 of Part A are not in the right place for the months of January to October
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2020 v.1.1 2020 v.2.0 |
To view the Taxprep Forms Troubleshooting Memo, consult the Knowledge Base.