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Hot topics - Week of April 29, 2024
Prioritisation of web tickets and live chats with a support agent
Web tickets and live chats are given priority over the phone calls. For a faster service, connect to our Support Platform to create a web ticket through our virtual assistant who will either offer you to submit your case or to chat live with an agent. Most Consulted Articles in the Knowledge Base (as of May 2, 2024)
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Date: 2020-Feb.-6
Cantax FormMaster
Release of Cantax FormMaster 2019 v.2.0
We are pleased to announce the release of Cantax FormMaster 2019 v.2.0 which is now available for download.
Please consult the table below to find out how to get version 2.0.
To review the updates and additions contained in version 2.0 of 2019, consult the Updates and Additions table.
End of support for Windows 7 and Windows Server 2008 R2 SP1
As we have been announcing since November 2018 in several documents (Installation Procedures and texts on the Web sites), as well as in the e-mails sent on September 3 and December 3, 2019, our software applications ended support of Windows 7 and Windows Server 2008 R2 SP1 in November 2019.
For more information, consult our Knowledge Base article End of support for Windows 7 and Windows Server 2008 R2 SP1.
Consult our Knowledge Base to quickly find the information you need!
Our Knowledge Base contains an array of articles answering technical and tax questions most frequently asked to Support Centre agents. All you need to do is enter a few key words and the articles display in order of relevance to provide you with valuable information that will accurately answer your questions.
Activation Key
An activation key is required to install the Cantax FormMaster program; simply enter it when prompted. To access your activation key, log on to your "Files Centre" from the "Cantax Downloads" page. In the Dashboard page, click the Activation Key(s) button in the "Download" section. If you have already installed a previous version of Cantax FormMaster 2019, the activation key will not be required.
Training
To allow you to familiarize yourself with the new enhanced interface, the Cantax FormMaster 2019 – New User Interface free live Webinar is available to you. To learn about the presentation dates and register for the session most convenient for you, consult the training sessions calendar.
To consult the different training options available regarding Cantax FormMaster (seminars, webinars, tutorials and more), access the “Training” section of the Cantax Web site. You can also access it from the program, by selecting Help/Get Cantax Training.
Release of Cantax FormMaster 2019 v.2.0
We are pleased to announce the release of Cantax FormMaster 2019 v.2.0 which is now available for download.
Please consult the table below to find out how to get version 2.0.
| Version | Optical disks | Download from the Web site |
| FormMaster Gold | X | |
| FormMaster | X |
| Important: The minimum subscription term for this product is one year. If you have any questions regarding your subscription, please contact Customer Service at cservice@wolterskluwer.com or log in to "My Account" on the https://www.wolterskluwer.ca Web site.
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To review the updates and additions contained in version 2.0 of 2019, consult the Updates and Additions table.
End of support for Windows 7 and Windows Server 2008 R2 SP1
As we have been announcing since November 2018 in several documents (Installation Procedures and texts on the Web sites), as well as in the e-mails sent on September 3 and December 3, 2019, our software applications ended support of Windows 7 and Windows Server 2008 R2 SP1 in November 2019.
For more information, consult our Knowledge Base article End of support for Windows 7 and Windows Server 2008 R2 SP1.
Consult our Knowledge Base to quickly find the information you need!
Our Knowledge Base contains an array of articles answering technical and tax questions most frequently asked to Support Centre agents. All you need to do is enter a few key words and the articles display in order of relevance to provide you with valuable information that will accurately answer your questions.
Activation Key
An activation key is required to install the Cantax FormMaster program; simply enter it when prompted. To access your activation key, log on to your "Files Centre" from the "Cantax Downloads" page. In the Dashboard page, click the Activation Key(s) button in the "Download" section. If you have already installed a previous version of Cantax FormMaster 2019, the activation key will not be required.
Training
To allow you to familiarize yourself with the new enhanced interface, the Cantax FormMaster 2019 – New User Interface free live Webinar is available to you. To learn about the presentation dates and register for the session most convenient for you, consult the training sessions calendar.
To consult the different training options available regarding Cantax FormMaster (seminars, webinars, tutorials and more), access the “Training” section of the Cantax Web site. You can also access it from the program, by selecting Help/Get Cantax Training.