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Date: 2018-July-12
CCH Portal
Multi-Factor Authentication Process

Dear Customer:

With recent rises in tax-related identity theft and phishing attacks, we want you to know that we take your information security seriously. This is why we have added a multi-factor authentication (MFA)áprocess to CCH Portal, which will be mandatory for all users starting on July 25, 2018.

The MFA process is a cyber-security best practice. You may already be using similar processes for your bank, email and other online accounts. Protecting your personal information as well as your client information has never been as important as it is today, and we think this change will help achieve that goal.

For more information about this new process, visit ouráMulti-factor authentication through a two-step verification Web page.

If you have any questions or need assistance, please contact our Support Centre by e-mail atá or by phone at 1-800-268-4522.

Wolters Kluwer Canada