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Customer Service and Support

Important Notice: This section of the support site is archived. You will now only find information about previous versions of our products.
To access the latest news and product updates, access our new Support Website.

Products Support

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Date: 2025-July-20
Discover Our New Customer Support Website

Great news!

We’re excited to introduce our brand-new customer support website - designed to deliver more intuitive and efficient assistance, faster: support.cch.com/oss/canada


What’s New?

Rotating Banner: Stay Updated

Our homepage now features a dynamic banner that highlights trending topics, key updates, and must-see resources - keeping you informed in seconds.



Quick Links for Instant Access

One-click access to:

  • Trending topics
  • Video tutorials
  • Webinars
  • Live chat with an agent
  • Support case creation
  • Software download



My Account: Manage with Ease

Easily access “My Account” directly from this site to:

  • View your product and service inventory
  • Update addresses and contact details
  • Consult and pay invoices


Product Families: Tailored Support

Select your product for instant access to all related support materials, including:

  • Hot Topics
  • FAQs and Troubleshooting memos
  • Release Notes
  • Help Centres
  • Release Calendar
  • And much more




Ready to Enhance Your Support Experience?

Visit our new support website to find answers easier and faster. Bookmark the link below and start exploring today: support.cch.com/oss/canada

Wolters Kluwer Canada