Customer Service and Support
Important Notice: This section of the support site is archived.
You will now only find information about previous versions of our products. |
System Requirements
To correctly execute the latest version of Cantax T1, your computer system must have the following:
- Windows 10 (32-bit and 64-bit) Pro and Enterprise Editions*
- Windows 11 (64-bit) Pro Edition*
- Windows Server 2016
- Windows Server 2019
- Windows Server 2022
Microsoft .Net Framework v.4.8.0 or higher is required.
- NTFS
- FAT32
- exFAT
Cantax is compatible with the Amyuni PDF Document Converter 6.5.
- An Internet connection is required to use electronic services available with Cantax.
- The TLS 1.2 protocol must be enabled in the Microsoft Edge browser settings.
If you can access the CRA’s Represent a Client service with your Web browser, your configuration should normally allow you to use the
Download CRA Tax Data functionality.
The recommended configuration for Microsoft Edge is as follows:
- the defined Internet security level is the default level;
- the TLS 1.2 protocol is used;
- the cookies are enabled; and
- the JavaScript function is enabled.
If the above is not complied with, you might be unable to access the CRA log in services.
The CRA Represent a Client service uses persistent cookies. These persistent cookies will not log nominative data.