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Hot topics - Week of April 29, 2024
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To ensure that your questions are answered as quickly as possible, submit them via support tickets. Connect to our Support Platform to create a web ticket through our virtual assistant who will either offer you to submit your case or to chat live with an agent.
Most Consulted Articles in the Knowledge Base (as of April 29, 2024)
  1. The federal T1 return is rejected by the CRA with error code 43 in Taxprep or CCH iFirm Taxprep T1.
  2. CRA EFILE ERROR 16, how to fix it
  3. How do I update my support case on the ''support.cch.com/oss/canada'' Support Platform?
  4. How do I register to the new ''support.cch.com/oss/canada'' Support Platform?
  5. How do I attach files to my case on the ''support.cch.com/oss/canada'' Support Platform?
  6. EFILE ERROR 110-B: T1 return is rejected with error code 110-B for newcomers
  7. How do I transfer unused tuition fees from a child to a parent in Taxprep or CCH iFirm Taxprep?
  8. How do I complete the return of a taxpayer who left Canada during the year?
  9. How to address efile errors 352, 353, 2038 and 2040
  10. What income amount should I enter in the return of a taxpayer who is emigrant or immigrant in the year?
  11. How to report foreign investment income in Cantax T1? T1-INV
  12. The federal T1 tax return form is rejected by the CRA with error code 2197.
  13. How do I prepare an amended federal T1 return to transmit it electronically (EFILE)?
  14. How to configure the EFILE identification in CCH iFirm Taxprep?
  15. How to proceed with Auto-Fill T1 return (AFR) in Cantax T1?
  16. The federal T1 return is rejected by the CRA with error code 2252.
  17. Diagnostic QE118 or QE129 displays and prevents the Québec electronic transmission.
  18. The federal T1 return is rejected by the CRA with error code 43 in Cantax T1.
  19. How to add a licence or security role in CCH iFirm

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Date: 2023-Feb.-3
CCH ProSystem fx PDFlyer Version 19.1.1.8 Release

We are pleased to announce the release of CCH ProSystem fx PDFlyer version 19.1.1.8.
This version is now available for download.

Download Now!


Modifications Made to Version 19.1.1.8

The modifications made to this version correct the following problem:



Our Support Centres are Going Digital: Emails are Now Our First Priority

This is the digital age. As part of our transformation to digital support centres, we are pleased to announce that email inquiries will now be given first priority. This digital shift will allow us to process your requests even faster, and better meet your needs.

From now on, use emails instead of telephone to contact Customer Service and the Support Centre to save time and get accelerated service!

Wolters Kluwer Canada