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To ensure that your questions are answered as quickly as possible, submit them via support tickets. Connect to our Support Platform to create a web ticket through our virtual assistant who will either offer you to submit your case or to chat live with an agent.
Most Consulted Articles in the Knowledge Base (as of April 29, 2024)
  1. CRA EFILE ERROR 16, how to fix it
  2. The federal T1 return is rejected by the CRA with error code 43 in Taxprep or CCH iFirm Taxprep T1.
  3. How do I transfer unused tuition fees from a child to a parent in Taxprep or CCH iFirm Taxprep?
  4. EFILE ERROR 110-B: T1 return is rejected with error code 110-B for newcomers
  5. How do I update my support case on the ''support.cch.com/oss/canada'' Support Platform?
  6. How do I attach files to my case on the ''support.cch.com/oss/canada'' Support Platform?
  7. Are Retired Partners supported by the Wolters Kluwer Support teams?
  8. How do I complete the return of a taxpayer who left Canada during the year?
  9. How to address efile errors 352, 353, 2038 and 2040
  10. The federal T1 tax return form is rejected by the CRA with error code 2197.
  11. How do I prepare an amended federal T1 return to transmit it electronically (EFILE)?
  12. How to configure the EFILE identification in CCH iFirm Taxprep?
  13. What income amount should I enter in the return of a taxpayer who is emigrant or immigrant in the year?
  14. How to proceed with Auto-Fill T1 return (AFR) in Cantax T1?
  15. How to report foreign investment income in Cantax T1? T1-INV
  16. The federal T1 return is rejected by the CRA with error code 2252.
  17. Diagnostic QE118 or QE129 displays and prevents the Québec electronic transmission.
  18. The federal T1 return is rejected by the CRA with error code 43 in Cantax T1.
  19. How to add a licence or security role in CCH iFirm
  20. T4RIF transfer 60(l) (v)
  21. T1 Canada caregiver credit - what amount can you claim
  22. T776 rental property sold at a loss why is there no capital loss calculated?
Date: 2023-Jan.-31
Release of AliForm 2023 v.1.0

We are pleased to announce the release of AliForm 2023 v.1.0.
This program can now be downloaded from our Web site.
 
IMPORTANT!
Wolters Kluwer Canada Limited grants you a license authorizing you to use AliForm for a one-year period. This contract is renewable every year.

By downloading the software, you accept to pay the license fees related to its use and you agree to be bound by the terms of the license agreement. Therefore, no cancellation or refund will be accepted during the subscription period.

If you have any questions regarding your subscription, please contact Customer Service at cservice@wolterskluwer.com or by phone at 1-800-268-4522.
 
Download Now!

CD-ROM's are now shipped upon request only. To obtain a CD-ROM, contact Customer Service at cservice@wolterskluwer.com or by phone at 1-800-268-4522.

This version includes several updates. New judgments have also been added to the AliForm annoté module. Consult the Release Notes for more information about AliForm.

To learn more about AliForm and become familiar with the new features, consult the program's Help, the Release Notes, the Guide de l'utilisateur as well as the Aide-mémoire (the last two in French only), available in the program's directory and on AliForm's Product Support Web page.


Our Support Centres are Going Digital: Emails are Now Our First Priority

This is the digital age. As part of our transformation to digital support centres, we are pleased to announce that email inquiries will now be given first priority. This digital shift will allow us to process your requests even faster, and better meet your needs.

From now on, use emails instead of telephone to contact Customer Service and the Support Centre to save time and get accelerated service!


Activation Key

An activation key is required to install AliForm. Simply enter the applicable key when prompted. To access your activation key, go to https://support.wolterskluwer.ca/en/download/. Log on to your "Files Centre" by completing the Login section and click Log in. In the Dashboard page, click the Activation Key(s) button in the Download section.