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Last Saturday! Support Centre open every Saturday until April 27
The Support Centre will be open every Saturday from 10:00 a.m. to 5:00 p.m., ET, until April 27 to handle requests submitted by web tickets and live chats. Connect to our Support Platform to create a web ticket through our virtual assistant who will either offer you to submit your case or to chat live with an agent.
Release dates calendar
Please consult our product calendar for release dates of all our software.
NOTE: The release of AliForm 2024 v.2.0 has been cancelled. For more information on this cancellation, please contact Customer Service by creating a support ticket or by calling at 1-800-268-4522.
Most Consulted Articles in the Knowledge Base (as of April 26, 2024)
  1. Is it possible to Efile attachments with the T1 or TP1?
  2. EFILE ERROR - 149-S – The federal T1 return is rejected by the CRA with error code 149-SCRA
  3. T1- How to adress the Efile error T815
  4. How to clear cache in Taxprep, Cantax and AliForm?
  5. How to add a licence or security role in CCH iFirm
  6. EFILE ERROR 110-B: T1 return is rejected with error code 110-B for newcomers
  7. I get diagnostic E1515.
  8. EFILE ERROR - 90315 - The federal T1 return is rejected by the CRA with error code 90315.
  9. When do I file the designation of a principal residence (Form T2091)?
  10. The federal T1 return is rejected by the CRA with error code 2252.
  11. Why are the expenses for care claimed instead of the disability amount?
  12. Can a taxpayer claim the Canadian caregiver amount (line 307 of Schedule 1) for a parent with no physical or mental impairment?
  13. The federal T1 return is rejected by the CRA with error code 43 in Cantax T1.
  14. How do I prepare an amended federal T1 return to transmit it electronically (EFILE)?

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Date: 2021-Oct.-20
Release of CCH Engagement 2021.1.2

We are pleased to announce the latest release of CCH Engagement, version 2021.1.2, which is now available for download.

Please note that this version is only available for download. If you need assistance to retrieve your username and password, contact Customer Service at 1-800-268-4522 or send an e-mail to cservice@wolterskluwer.com.

Please follow the instructions below to download the new version:

  1. Access the Download Centre.
  2. Type your username and password in the Login section and click Log in.
  3. In the Dashboard page, click the Files Centre button in the Download section.
  4. In the CCH Accountants' Suite section, click CCH Engagement.
  5. Read and accept all the terms of the License Agreement.

You will then be able to download the documentation and the new version of the software. We also recommend that you save the files to a temporary location on your workstation.


Review your Documentation

Before you install this latest release, please review the documentation thoroughly, including the Release Notes available for download. The Release Notes contain more information about the enhancements and the corrections made to the software. Should you have any questions regarding this release, please contact the Support Centre at 1-800-268-4522 or send an e-mail to csupport@wolterskluwer.com.


Subscribe to the CCH Engagement e-Bulletin

In order to automatically receive an e-mail each time a new software update is available, please subscribe to the CCH Accountants' Suite e-Bulletin service by selecting CCH Engagement.

Thank you for choosing CCH Engagement.

Wolters Kluwer Canada