Sujets d'actualité - Semaine du 17 novembre 2024
Lancement de notre Assistante virtuelle avancée 2.0
Combinée à la technologie GenAI, notre Assistante virtuelle avancée fournit désormais des réponses descriptives directement à vos questions plutôt qu'une liste d'articles à consulter. Connectez-vous à notre Assistante virtuelle avancée 2.0 pour bénéficier d'une conversation virtuelle encore plus efficace! Nouvel horaire téléphonique de nos équipes
Les lundis et mardis De 8 h 30 à 18 h (HE) En 2025, nous passerons à un soutien exclusivement numérique offert du lundi au vendredi. Nos experts continueront d'examiner chaque demande de soutien et d'y répondre de la manière la plus appropriée (ce qui peut inclure des appels téléphoniques ou des réponses par le biais des demandes en ligne). Les demandes de soutien peuvent être soumises par la Plateforme de soutien 24 heures sur 24, 7 jours sur 7, ainsi que par clavardages en direct, lesquels sont traités en direct par nos agents de soutien du lundi au vendredi, de 8 h 30 à 18 h, HE. Remarque : Les produits CCH AnswerConnect, AliForm, CCH Engagement, CCH Practice Management, CCH Scan et CCH Site Builder sont déjà uniquement supportés par demandes de soutien en ligne. Plateforme de soutien : tout ce qu'il faut savoir
Veuillez consulter les vidéos ci-dessous pour savoir comment vous inscrire à la plateforme de soutien et optimiser son utilisation : Articles les plus consultés de notre base de connaissances cette semaine
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Cet article est disponible en anglais seulement
Date : 2019-déc.-20
Release of AliForm 2020 v.1.0
We are pleased to announce the release of AliForm 2020 v.1.0.
This program can now be downloaded from our Web site.
CD-ROM's are now shipped upon request only. To obtain a CD-ROM, contact Customer Service at cservice@wolterskluwer.com or by phone at 1-800-268-4522.
This version includes several updates. New judgments have also been added to the AliForm annoté module. Consult the Release Notes for more information.
To learn more about AliForm and become familiar with the new features, consult the program's Help, the Release Notes, the Guide de l'utilisateur as well as the Aide-mémoire (the last two in French only), available in the program's directory and on AliForm's Product Support Web page.
Activation Key
An activation key is required to install AliForm. Simply enter the applicable key when prompted. To access your activation key, go to www.wolterskluwer.ca. Then, log on to your "Files Centre" by completing the “Connection” section and Login. In the “Dashboard” page, click the Activation Key(s) button in the “Download” section.
We are pleased to announce the release of AliForm 2020 v.1.0.
This program can now be downloaded from our Web site.
IMPORTANT! Wolters Kluwer Canada Limited grants you a license authorizing you to use AliForm for a one-year period. This contract is renewable every year. By downloading the software, you accept to pay the license fees related to its use and you agree to be bound by the terms of the license agreement. Therefore, no cancellation or refund will be accepted during the subscription period. If you have any questions regarding your subscription, please contact Customer Service at cservice@wolterskluwer.com or by phone at 1-800-268-4522.
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CD-ROM's are now shipped upon request only. To obtain a CD-ROM, contact Customer Service at cservice@wolterskluwer.com or by phone at 1-800-268-4522.
This version includes several updates. New judgments have also been added to the AliForm annoté module. Consult the Release Notes for more information.
To learn more about AliForm and become familiar with the new features, consult the program's Help, the Release Notes, the Guide de l'utilisateur as well as the Aide-mémoire (the last two in French only), available in the program's directory and on AliForm's Product Support Web page.
Activation Key
An activation key is required to install AliForm. Simply enter the applicable key when prompted. To access your activation key, go to www.wolterskluwer.ca. Then, log on to your "Files Centre" by completing the “Connection” section and Login. In the “Dashboard” page, click the Activation Key(s) button in the “Download” section.