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Sujets d'actualité ‒ Semaine du 13 mai 2024
Erreur de serveur 109 dans CCH iFirm Taxprep T2 (Mise à jour : 17 mai 2024)
Certains clients de CCH iFirm Taxprep T2 reçoivent le message d'erreur 109 lors du téléchargement des données T2 par le service Préremplir ma déclaration. L'origine de cette erreur provient des serveurs de l'ARC et leur équipe des technologies travaillent activement à résoudre ce problème. Nous vous aviserons par le biais de cette bannière dès que le problème aura été résolu. Maintenance programmée : Plateforme de soutien non disponible le 19 mai 2024, de 3 h à 6 h, HE
Une maintenance a été programmée le dimanche 19 mai 2024, de 3 h à 6 h, HE. Pendant cette période, le site de la plateforme de soutien au support.cch.com/oss/canada ainsi que ses services ne seront pas disponibles. Les demandes en ligne et les clavardages en direct ont priorité sur les appels téléphoniques
Pour un service plus rapide, connectez-vous à notre plateforme de soutien afin de créer une demande en ligne en interrogeant notre assistante virtuelle qui vous proposera de soumettre votre cas ou de clavarder en direct avec un agent. Consultez cet article pour plus de détails : Comment créer un cas de soutien ou initier un clavardage en direct? Articles les plus consultés de notre base de connaissances (en date du 17 mai 2024)
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Cet article est disponible en anglais seulement
Date : 2022-oct.-13
Release of CCH Engagement 2022.1.1
We are pleased to announce the latest release of CCH Engagement, version 2022.1.1, which is now available for download.
Please note that this version is only available for download. If you need assistance to retrieve your username and password, contact Customer Service at 1-800-268-4522 or send an e-mail to cservice@wolterskluwer.com.
Please follow the instructions below to download the new version:
You will then be able to download the documentation and the new version of the software. We also recommend that you save the files to a temporary location on your workstation.
Review your Documentation
Before you install this latest release, please review the documentation thoroughly, including the Release Notes available for download. The Release Notes contain more information about the enhancements and the corrections made to the software. Should you have any questions regarding this release, please contact the Support Centre at 1-800-268-4522 or send an e-mail to csupport@wolterskluwer.com.
Subscribe to the CCH Engagement e-Bulletin
In order to automatically receive an e-mail each time a new software update is available, please subscribe to the CCH Accountants' Suite e-Bulletin service by selecting CCH Engagement.
Thank you for choosing CCH Engagement.
Wolters Kluwer Canada
We are pleased to announce the latest release of CCH Engagement, version 2022.1.1, which is now available for download.
Please note that this version is only available for download. If you need assistance to retrieve your username and password, contact Customer Service at 1-800-268-4522 or send an e-mail to cservice@wolterskluwer.com.
Please follow the instructions below to download the new version:
- Access the Download Centre.
- Type your username and password in the Login section and click Log in.
- In the Dashboard page, click the Files Centre button in the Download section.
- In the CCH Accountants' Suite section, click CCH Engagement.
- Read and accept all the terms of the License Agreement.
You will then be able to download the documentation and the new version of the software. We also recommend that you save the files to a temporary location on your workstation.
Review your Documentation
Before you install this latest release, please review the documentation thoroughly, including the Release Notes available for download. The Release Notes contain more information about the enhancements and the corrections made to the software. Should you have any questions regarding this release, please contact the Support Centre at 1-800-268-4522 or send an e-mail to csupport@wolterskluwer.com.
Subscribe to the CCH Engagement e-Bulletin
In order to automatically receive an e-mail each time a new software update is available, please subscribe to the CCH Accountants' Suite e-Bulletin service by selecting CCH Engagement.
Thank you for choosing CCH Engagement.
Wolters Kluwer Canada