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The Support Centre will be open every Saturday from 10:00 a.m. to 5:00 p.m., ET, until April 27 to handle requests submitted by web tickets and live chats. Connect to our Support Platform to create a web ticket through our virtual assistant who will either offer you to submit your case or to chat live with an agent.
Release dates calendar
Please consult our product calendar for release dates of all our software.
NOTE: The release of AliForm 2024 v.2.0 has been cancelled. For more information on this cancellation, please contact Customer Service by creating a support ticket or by calling at 1-800-268-4522.
Most Consulted Articles in the Knowledge Base (as of April 27, 2024)
  1. How do I register to the new ''support.cch.com/oss/canada'' Support Platform?
  2. How do I enter American employment income received by a taxpayer resident of Canada in the W-2 form?
  3. The federal T1 return is rejected by the CRA with error code 70127.
  4. EFILE ERROR 110-B: T1 return is rejected with error code 110-B for newcomers
  5. How do I update a local version of Cantax T1 or Cantax T2?
  6. How to report foreign employment income in Cantax T1?
  7. CCH iFirm Taxprep - FAQ – Electronic signature
  8. How to proceed with Auto-Fill T1 return (AFR) in Cantax T1?
  9. CRA EFILE ERROR 16, how to fix it
  10. NEW EFILE 2023: Non-residents filing under section 116 and Emigrants can now be filed electronically with CRA.
  11. How do I prepare an amended federal T1 return to transmit it electronically (EFILE)?
  12. How to report foreign investment income in Cantax T1? T1-IN
  13. The Québec TP1 return is rejected by Revenu Québec with error code TSTRUC.
  14. The T1 tax return is rejected with the error code 93 in Cantax T1.
  15. Can't see Cantax T1 dependant Drop-down box
  16. When do I file the designation of a principal residence (Form T2091)?

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Date: 2021-Jan.-18
Cantax T2/T2Plus
Cantax T2 20.2.3xx.135 Release!

We are pleased to announce that our Cantax T2 versions are now available for download.

This release of Cantax T2 and T2Plus can be used to prepare corporate income tax returns for taxation years that began on or after January 1, 2018, and will end on or before May 31, 2021.

Important:
The minimum subscription term for this product is one year.
If you have any questions regarding your subscription, please contact Customer Service at cservice@wolterskluwer.com or log on to "My Account" on the Wolters Kluwer Web site.

Download Now!

CD-ROM's for version 20.2.3xx.135 will be shipped upon request only. To obtain a CD-ROM, contact Customer Service at cservice@wolterskluwer.com or by phone at 1-800-268-4522.

Here is a summary of the changes included in Cantax T2 20.2.3xx.135.

  • Modifications to the Saskatchewan lower tax rate
    As a result of changes announced by the Government of Saskatchewan, modifications have been made to the Saskatchewan lower tax rate for corporations that have days in their taxation year that are after September 30, 2020.

For the latest information about this release, please refer to the Release Notes available from the Welcome box in the Cantax T2 program. This document is also on our Web site.


Activation key

Cantax T2 requires an activation key to install the software, which includes various modules. To access your activation key, go to https://support.wolterskluwer.ca/en/download/ and log in to the Login section. In the Dashboard page, click the Activation Key(s) button in the Download section.


Consult our Knowledge Base to quickly find the information you need!

Our Knowledge Base contains an array of articles answering technical and tax questions most frequently asked to Support Centre agents. All you need to do is enter a few key words and the articles display in order of relevance to provide you with valuable information that will accurately answer your questions.


Training

To consult the different training options available regarding Cantax T2 (seminars, webinars, tutorials and more), access the Training section of the Wolters Kluwer Web site. You can also access it from the program, by selecting Help, Cantax on the Web and Get Cantax Training.


Videos Available on our Web Site!

To learn more about Cantax or to become familiar with the new features, consult the videos available at https://support.wolterskluwer.ca/!