Chat with our virtual assistant
Customer Service and Support

Important Notice: This section of the support site is archived. You will now only find information about previous versions of our products.
To access the latest news and product updates, access our new Support Website.

Products Support

Knowledge Base My support cases Video Tutorials Ask the community Latest News System Requirements
Date: 2020-Oct.-23
Cantax FormMaster
Troubleshooting Memo Update

2020-October-23 Versions
The basic rate and the proportional rate of the HSF contribution for a total payroll between $1,000,000 and $6,000,000 are incorrect for 2020

2019
2020-July-29
The payment date for the tax balance has been postponed
The payments of the tax balance expected between September 1 and September 29, 2020, is extended to September 30, 2020.

2020-June-10
The deadline for filing the return of partnerships and the date for the balance-due day have been postponed. 2019 v.1.0
2019 v.2.0
2019 v.3.0
2019 v.4.0
The deadline for filing the return and forms and the date for the balance-due day have been postponed.

2020-June-5
The deadline for filing the return of trusts and the date for the balance-due day have been postponed.

2020-April-3
The deadline for filing registered charity information returns has been postponed.

2019 v.1.0
2019 v.2.0
2019 v.3.0
2020-March-27
The address to mail the trust income tax and information return is incorrect for certain Ontario areas.

2020-February-28
The location of the transmission database is not properly specified or is unavailable 2019 v.1.0
2019 v.2.0
2019-December-20
The Sort button is not working 2019 v.1.0
Label printing is not working

To view the Cantax FormMaster Troubleshooting Memos, consult the Knowledge Base.