Chat with our virtual assistant
Hot topics - Week of April 22, 2024
Last Saturday! Support Centre open every Saturday until April 27
The Support Centre will be open every Saturday from 10:00 a.m. to 5:00 p.m., ET, until April 27 to handle requests submitted by web tickets and live chats. Connect to our Support Platform to create a web ticket through our virtual assistant who will either offer you to submit your case or to chat live with an agent.
Release dates calendar
Please consult our product calendar for release dates of all our software.
NOTE: The release of AliForm 2024 v.2.0 has been cancelled. For more information on this cancellation, please contact Customer Service by creating a support ticket or by calling at 1-800-268-4522.
Most Consulted Articles in the Knowledge Base (as of April 27, 2024)
  1. How do I register to the new ''support.cch.com/oss/canada'' Support Platform?
  2. How do I enter American employment income received by a taxpayer resident of Canada in the W-2 form?
  3. The federal T1 return is rejected by the CRA with error code 70127.
  4. EFILE ERROR 110-B: T1 return is rejected with error code 110-B for newcomers
  5. How do I update a local version of Cantax T1 or Cantax T2?
  6. How to report foreign employment income in Cantax T1?
  7. CCH iFirm Taxprep - FAQ – Electronic signature
  8. How to proceed with Auto-Fill T1 return (AFR) in Cantax T1?
  9. CRA EFILE ERROR 16, how to fix it
  10. NEW EFILE 2023: Non-residents filing under section 116 and Emigrants can now be filed electronically with CRA.
  11. How do I prepare an amended federal T1 return to transmit it electronically (EFILE)?
  12. How to report foreign investment income in Cantax T1? T1-IN
  13. The Québec TP1 return is rejected by Revenu Québec with error code TSTRUC.
  14. The T1 tax return is rejected with the error code 93 in Cantax T1.
  15. Can't see Cantax T1 dependant Drop-down box
  16. When do I file the designation of a principal residence (Form T2091)?
Date: 2022-Mar.-30
CCH Scan – Catalog Update (v.18.0.8.11)

Catalog updates must be installed to be able to process the new and revised forms for 2021 that are published throughout tax season. Using the most up to date catalog ensures that CCH Scan correctly enhances data extraction for slips that can be processed using the CCH Scan AutoFlow Technology.

The Auto Update option is enabled by default on the General Settings tab of CCH Scan Administrator. The update will therefore be downloaded and installed automatically, unless you chose to disable the option.


Revised Forms
 
Document Name Title or Description of the Document
RRSP Receipt for Contributions Made to an RRSP
PRPP Receipt for Contributions Made to an PRPP
T4 Statement of Remuneration Paid
T4A Statement of Pension, Retirement, Annuity and Other Income
T4E Statement of Employment Insurance and Other Benefits
T5 Statement of Investment Income
T2125 Statement of Business or Professional Activities
T2200S Declaration of Conditions of Employment for Working at Home Due to COVID-19
RL-1 Slip Employment and Other Income
RL-3 Slip Investment Income
RL-10 Slip Tax credit for a Labour-Sponsored Fund
RL-31 Slip Information About a Leased Dwelling


Want to Contribute to Catalog Updates?

A good reason to do so is if you often have T-slips that are bookmarked in the PDF, but whose values are not imported into Taxprep. A possible cause is that a specific version of a form which is not in the catalog is used in your area, or when the quality of the image is not sufficient to correctly identify the form.

By right-clicking and selecting Show All Forms in the CCH Scan Validation tool, you will see which forms did not extract: they will appear in grey italics in the list of forms. Simply click the Upload icon in the CCH Scan Validation window to submit the file to Wolters Kluwer Canada, and if it contains a new variation of a form, it will be added to a CCH Scan catalog update to improve extraction. You can also submit files via the Submit Files to Wolters Kluwer functionality available in the Upload menu of the CCH Scan Workstation tool.

Note: The Enable Files To be Uploaded To Wolters Kluwer check box must be selected in CCH Scan Administrator, under the General Settings tab, in order for the Submit Files to Wolters Kluwer functionality to be available in CCH Scan Validation and CCH Scan Workstation.

If you have any questions, please do not hesitate to contact the CCH Scan Support team by e-mail at csupport@wolterskluwer.com or by phone at 1-800-268-4522.