Hot topics - Week of April 29, 2024
Prioritisation of web tickets and live chats with a support agent
Web tickets and live chats are given priority over the phone calls. For a faster service, connect to our Support Platform to create a web ticket through our virtual assistant who will either offer you to submit your case or to chat live with an agent. Most Consulted Articles in the Knowledge Base (as of May 2, 2024)
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Date: 2022-June-16
Taxprep for Trust
Troubleshooting Memos
To view the Taxprep for Trust Troubleshooting Memos, consult the Knowledge Base.
Troubleshooting Memos
2022-June-16 | Versions |
Revenu Québec blocks Internet Explorer when uploading XML files to their Web site
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2022 v.3.0 |
2022-March-17 | |
Ineligibility for EFILING even without claiming the provincial or territorial foreign tax credit (T3PFT)
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2022 v.2.0 |
2022-March-1 | |
RL-16 slip – Transmission error when the federal trust account number and/or the identification number is missing
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2022 v.1.0 |
2022-February-2 | |
The first and last names are inverted on the T3 return
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To view the Taxprep for Trust Troubleshooting Memos, consult the Knowledge Base.