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Hot topics - Week of December 22, 2024
Wolters Kluwer Canada wishes you Happy Holidays!

Customer Service and Support Centre - Modified Business Hours for the 2024 Holiday Season (ET)
  • Tuesday, December 24, 2024: Closing at 2:00 p.m.
  • Wednesday, December 25, 2024: Closed
  • Thursday, December 26, 2024: Closed
  • Tuesday, December 31, 2024: Closing at 4:00 p.m.
  • Wednesday, January 1, 2025: Closed
Note: Our telephone support is only available on Mondays and Tuesdays exclusively for Taxprep and CCH iFirm customers, and will cease at the end of this year. Cantax, CCH AnswerConnect, AliForm, CCH Engagement, CCH Practice Management, CCH Scan and CCH Site Builder products are already only supported by web tickets. To learn more about how to contact us, please visit our corporate web site.
Support platform: Everything you need to know
Please refer to the videos below to find out how to register for the support platform and make the most of it:
Last week most consulted articles from our Knowledge Base
  1. How do I install a network version of Taxprep?
  2. When will the next version of Taxprep, Cantax, or iFirm Taxprep be released?
  3. How do I download Taxprep?
  4. How do I register for the ''support.cch.com/oss/canada'' Support Platform?
  5. How do I attach files to my case on the ''support.cch.com/oss/canada'' Support Platform?
  6. How to configure the EFILE identification in CCH iFirm Taxprep?
  7. How do I reset my password for CCH iFirm?
  8. Install local Taxprep and get the activation key
  9. How to add a licence or security role in CCH iFirm
  10. What identification numbers do I need to be able to file T-slips or a T5013 return electronically through the internet file transfer (XML) (Transmit a return) with the CRA for 2024/2025?
  11. How to set up Taxprep Connect and Cantax AFR download to use the system default browser
  12. Where can I find the release notes for CCH iFirm?

Products Support

Knowledge Base Video Library My support cases Latest News System Requirements
Date: 2021-Dec.-9
Sortie de la version 18 de CCH ProSystem fx PDFlyer

Nous sommes heureux de vous annoncer la sortie de la version 18 de CCH ProSystem fx PDFlyer.
Cette version est maintenant disponible pour téléchargement.

Téléchargez!


Lecture de la documentation

Avant d'installer cette nouvelle version, veuillez lire attentivement la documentation, notamment les Notes de version, disponible pour téléchargement.

Veuillez noter que le produit CCH ProSystem fx PDFlyer et la documentation s'y rattachant sont disponibles par téléchargement seulement.

Si vous avez des questions, n'hésitez pas à communiquer avec le Centre de soutien par téléphone, au 1-800-268-4522, ou par courriel, à csupport@wolterskluwer.com.


Nouveautés de cette version

  • Soutien d’Adobe® Acrobat®
    Adobe Acrobat DC, que ce soit l’édition Continuous ou Classic, continue d’être supporté.

Veuillez consulter les Notes de version pour obtenir de plus amples renseignements.

Wolters Kluwer Canada